If you are using these models as custom models, switch to newer versions before the shutdown date:
- Google Vertex AI:
chat-bison@002, chat-bison-32k@002, code-bison@002, code-bison-32k@002, codechat-bison@002, codechat-bison-32k@002, text-bison@002, text-bison-32k@002 (removal date is October 9, 2024). For more information, read the Google Vertex AI documentation.
Refer to the list of all upcoming deprecations and removals on the Deprecations and Removals page.
- AudioCodes Nodes and Generic Voice Nodes will be deprecated at the end of February 2025. After this time, you won’t be able to create new Nodes, but you can still edit or clone existing ones. Flows with these Nodes will continue to work after the deprecation date.
- Webchat v2 has been deprecated in version 4.83 and will be retired in February 2026.
4.85.1
Cognigy.AI
Released September 23, 2024
Bug Fixes
- Fixed the issue where no output at all was generated when the AI Enhanced Outputs feature in the Say node was used.
4.85.0
Cognigy.AI
Released September 17, 2024
Improvements
- Added the name of the Knowledge Source to the Edit Knowledge Source window
- Removed the GPT Conversation and Send Text Nodes. Note that if you are still using them, the Nodes in the existing Flows will continue to work
Bug Fixes
- Fixed the issue where
sourceMetaData.sourceName in the topK object was incorrectly set manual type for a Knowledge Source, instead of displaying the name of the Knowledge Source
- Fixed the issue where the
gpt-3.5-turbo model was not marked as legacy in the Knowledge AI wizard
- Fixed the issue where the Interaction Panel might freeze if a
DATE Slot lacks a start date
Cognigy Voice Gateway
Released September 17, 2024
Improvements
- Included new multilingual voices with support for additional locales for Microsoft and removed one deprecated voice
Bug Fixes
- Fixed the issue where the label for the speech service, specified for either text-to-speech or speech-to-text, was not applied correctly
Cognigy Webchat
Released September 17, 2024
Improvements
- Updated the Webchat v3 widget to v3.4.0
- Updated Demo Webchat with the latest version of Webchat v3.4.0
Cognigy Live Agent
Released September 17, 2024
Improvements
- Added the option to sort unassigned conversations by displaying the oldest ones first
- Extended the Live Agent OData endpoint limit using
$skip and $top from 20 to 10,000 entries
Bug Fixes
- Fixed the issue where updating the Account Settings was not working
- Fixed the issue where the Contact Profile without
profile_id could not be updated
Infrastructure
Cognigy Voice Gateway
Customers using Deployments and DaemonSets will no longer receive updates.
- The
Deployment of feature-server will no longer be maintained. Migrate to StatefulSet
- The
DaemonSet of sbc-sip will no longer be maintained. Migrate to StatefulSet
- The
DaemonSet of sbc-rtp will no longer be maintained. Migrate to StatefulSet
Version Compatibility Matrix
The version compatibility matrix was updated for the following Cognigy products:
Last modified on June 10, 2026
