# Cognigy Documentation ## Docs - [Copilot Section](https://docs.cognigy.com/agent-copilot/configure/copilot-section.md) - [Grid Example: Knowledge Retrieval](https://docs.cognigy.com/agent-copilot/configure/examples/knowledge-retrieval.md) - [Configuration Examples](https://docs.cognigy.com/agent-copilot/configure/examples/overview.md) - [Grid Example: Real-Time Translation](https://docs.cognigy.com/agent-copilot/configure/examples/real-time-translation.md) - [Agent Copilot Nodes](https://docs.cognigy.com/agent-copilot/configure/nodes.md) - [Agent Copilot Configuration](https://docs.cognigy.com/agent-copilot/configure/overview.md) - [Configure the Workspace](https://docs.cognigy.com/agent-copilot/configure/workspace.md) - [Agent Copilot Custom Integration](https://docs.cognigy.com/agent-copilot/deploy/custom-integration.md) - [Embedded Agent Copilot](https://docs.cognigy.com/agent-copilot/deploy/embedding.md) - [NiCE CXone AAH](https://docs.cognigy.com/agent-copilot/deploy/nice-aah.md) - [Deploy and Integrate Agent Copilot](https://docs.cognigy.com/agent-copilot/deploy/overview.md) - [Standalone Agent Copilot](https://docs.cognigy.com/agent-copilot/deploy/standalone.md) - [Getting Started with Agent Copilot for Chat](https://docs.cognigy.com/agent-copilot/getting-started/chat.md) - [Overview](https://docs.cognigy.com/agent-copilot/getting-started/overview.md) - [Getting Started with Agent Copilot for Voice](https://docs.cognigy.com/agent-copilot/getting-started/voice.md) - [Getting Started with Agent Copilot for Voice-to-Chat](https://docs.cognigy.com/agent-copilot/getting-started/voice-to-chat.md) - [Agent Copilot Glossary](https://docs.cognigy.com/agent-copilot/glossary.md) - [Cognigy Agent Copilot](https://docs.cognigy.com/agent-copilot/index.md) - [Browser Requirements](https://docs.cognigy.com/agent-copilot/installation/browser-requirements.md) - [Agent Copilot](https://docs.cognigy.com/agent-copilot/overview.md) - [Troubleshooting](https://docs.cognigy.com/agent-copilot/troubleshooting.md) - [Use Cases](https://docs.cognigy.com/agent-copilot/use-cases.md) - [Access Control](https://docs.cognigy.com/ai/administer/access/admin-center/access-control.md) - [Audit Events](https://docs.cognigy.com/ai/administer/access/admin-center/audit-events.md) - [Admin Center Dashboard](https://docs.cognigy.com/ai/administer/access/admin-center/dashboard.md) - [Global Connections](https://docs.cognigy.com/ai/administer/access/admin-center/global-resources/global-connections.md) - [Global Large Language Models](https://docs.cognigy.com/ai/administer/access/admin-center/global-resources/global-llms.md) - [Global Resources](https://docs.cognigy.com/ai/administer/access/admin-center/global-resources/overview.md) - [Admin Center](https://docs.cognigy.com/ai/administer/access/admin-center/overview.md) - [Management UI](https://docs.cognigy.com/ai/administer/access/management-ui.md) - [Members](https://docs.cognigy.com/ai/administer/access/members.md) - [Project Settings](https://docs.cognigy.com/ai/administer/access/project-settings.md) - [Billing](https://docs.cognigy.com/ai/administer/billing.md) - [Hotkeys](https://docs.cognigy.com/ai/administer/hotkeys.md) - [Installation](https://docs.cognigy.com/ai/administer/installation/about.md) - [Access to Cognigy.AI](https://docs.cognigy.com/ai/administer/installation/access-to-cognigy-ai.md) - [Cognigy.AI Architecture](https://docs.cognigy.com/ai/administer/installation/architecture.md) - [Cognigy.AI: Browser Requirements](https://docs.cognigy.com/ai/administer/installation/browser-requirements.md) - [Identity Providers](https://docs.cognigy.com/ai/administer/installation/identity-providers.md) - [IP Address Ranges for SaaS](https://docs.cognigy.com/ai/administer/installation/ip-ranges-shared-environments.md) - [Cognigy SaaS Service Health](https://docs.cognigy.com/ai/administer/installation/saas-service-health.md) - [Single Sign-on with SAML 2.0](https://docs.cognigy.com/ai/administer/installation/single-sign-on-saml2.md) - [Quotas and Limits](https://docs.cognigy.com/ai/administer/limitations.md) - [Administration and Configuration](https://docs.cognigy.com/ai/administer/overview.md) - [My Profile](https://docs.cognigy.com/ai/administer/user-menu/my-profile.md) - [User Menu](https://docs.cognigy.com/ai/administer/user-menu/overview.md) - [Analytics Steps](https://docs.cognigy.com/ai/agents/analyze/analytics-steps.md) - [Call Tracing](https://docs.cognigy.com/ai/agents/analyze/call-tracing.md) - [Collecting Data](https://docs.cognigy.com/ai/agents/analyze/collecting-data.md) - [Contact Profiles](https://docs.cognigy.com/ai/agents/analyze/contact-profiles.md) - [Data Expiration in Cognigy.AI](https://docs.cognigy.com/ai/agents/analyze/data-expiration.md) - [Goals](https://docs.cognigy.com/ai/agents/analyze/goals-and-tasks/goals.md) - [Goals and Tasks](https://docs.cognigy.com/ai/agents/analyze/goals-and-tasks/overview.md) - [Tasks](https://docs.cognigy.com/ai/agents/analyze/goals-and-tasks/tasks.md) - [Insights](https://docs.cognigy.com/ai/agents/analyze/insights.md) - [Cognigy.AI OData Analytics Endpoint](https://docs.cognigy.com/ai/agents/analyze/odata.md) - [Analytics](https://docs.cognigy.com/ai/agents/analyze/overview.md) - [User and Session Identification](https://docs.cognigy.com/ai/agents/analyze/user-and-session-identification.md) - [Deploying your AI Agents](https://docs.cognigy.com/ai/agents/deploy/deploying-your-ai-agents.md) - [8x8](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/8x8.md) - [Amazon Alexa](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/amazon-alexa.md) - [Amazon Lex](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/amazon-lex.md) - [AudioCodes](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/audiocodes.md) - [Avaya CPaaS](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/avaya-cpaas.md) - [Azure Bot Services](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/azure-bot-services.md) - [Bandwidth](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/bandwidth.md) - [Dialogflow](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/dialogflow.md) - [Facebook (Meta) Messenger](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/facebook-messenger.md) - [Genesys](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/genesys.md) - [Intercom](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/intercom.md) - [LINE](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/line-messenger.md) - [MCP Server](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/mcp-server.md) - [Microsoft Teams](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/microsoft-teams.md) - [NiCE CXone](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/nice.md) - [NiCE CXone AAH](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/nice-aah.md) - [Endpoint Reference](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/overview.md) - [REST](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/rest.md) - [RingCentral Engage](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/ringcentral-engage.md) - [Slack](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/slack.md) - [Socket.IO](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/socketio.md) - [Sunshine Conversations](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/sunshine-conversations.md) - [Twilio](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/twilio.md) - [Twilio SMS](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/twilio-sms.md) - [Userlike](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/userlike.md) - [Voice Copilot](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/voice-copilot.md) - [Cognigy Voice Gateway](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/voice-gateway.md) - [Cognigy Webchat](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/webchat.md) - [Webhook](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/webhook.md) - [WhatsApp](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/whatsapp.md) - [Workplace by Facebook](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/workplace-by-fb.md) - [Zoom Contact Center](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/zoom.md) - [Content Conversion](https://docs.cognigy.com/ai/agents/deploy/endpoints/content-conversion.md) - [Data Protection & Analytics](https://docs.cognigy.com/ai/agents/deploy/endpoints/data-protection-and-analytics.md) - [File Storage](https://docs.cognigy.com/ai/agents/deploy/endpoints/file-storage.md) - [Handover Settings](https://docs.cognigy.com/ai/agents/deploy/endpoints/handover-settings.md) - [Inject and Notify API](https://docs.cognigy.com/ai/agents/deploy/endpoints/inject-and-notify.md) - [Overview](https://docs.cognigy.com/ai/agents/deploy/endpoints/overview.md) - [Real-Time Translation Settings](https://docs.cognigy.com/ai/agents/deploy/endpoints/real-time-translation-settings.md) - [Session Management](https://docs.cognigy.com/ai/agents/deploy/endpoints/session-management.md) - [Test Mode for Endpoints](https://docs.cognigy.com/ai/agents/deploy/endpoints/test-mode.md) - [Snapshots](https://docs.cognigy.com/ai/agents/deploy/snapshots.md) - [Context](https://docs.cognigy.com/ai/agents/develop/ai-agent-memory/context.md) - [Input](https://docs.cognigy.com/ai/agents/develop/ai-agent-memory/input.md) - [AI Agent Memory](https://docs.cognigy.com/ai/agents/develop/ai-agent-memory/overview.md) - [Profile](https://docs.cognigy.com/ai/agents/develop/ai-agent-memory/profile.md) - [LLM Fallback](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/fallback.md) - [Generative AI](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/generative-ai.md) - [Large Language Model Session Token Counter](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/llm-session-token-counter.md) - [Large Language Models (LLMs)](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/llms.md) - [Model Support by Feature](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/model-support-by-feature.md) - [Other LLM Operations](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/other-operations.md) - [Aleph Alpha](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/providers/aleph-alpha.md) - [All LLM Providers](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/providers/all-providers.md) - [Amazon Bedrock](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/providers/amazon-bedrock.md) - [Anthropic](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/providers/anthropic.md) - [Cognigy Platform-Provided LLM](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/providers/cognigy-platform-provided.md) - [Google Gemini](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/providers/google-gemini.md) - [Google GenAI](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/providers/google-genai.md) - [Google Vertex AI](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/providers/google-vertex-ai.md) - [Microsoft Azure OpenAI](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/providers/microsoft-azure-openai.md) - [Mistral AI](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/providers/mistral.md) - [OpenAI](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/providers/openai.md) - [OpenAI-Compatible LLMs](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/providers/openai-compatible.md) - [Activate Knowledge AI](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/activate.md) - [Migration from Weaviate to Qdrant: Distance Value Change](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/distance-value-change-after-migration.md) - [Getting started with Knowledge AI](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/getting-started.md) - [Knowledge Chunk](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-chunk/knowledge-chunk.md) - [Chunk Editor](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-chunk/knowledge-chunk-editor.md) - [Knowledge Connectors](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-connectors.md) - [Copilot: Knowledge Tile Node](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-search-and-extraction/agent-copilot-knowledge.md) - [Search Extract Output Node](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-search-and-extraction/search-extract-output.md) - [Knowledge Source Tags](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-source/knowledge-source-tags.md) - [Knowledge Source](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-source/overview.md) - [Advanced Parser](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-source/text-extraction/advanced-parser.md) - [Azure AI Document Intelligence](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-source/text-extraction/azure-ai.md) - [Basic Parser](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-source/text-extraction/basic-parser.md) - [Text Extraction with Content Parsers](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-source/text-extraction/overview.md) - [Cognigy Text Format](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-source/text-formats/ctxt.md) - [PDF](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-source/text-formats/pdf.md) - [Web Page](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-source/text-formats/web-page.md) - [Knowledge Store](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-store.md) - [Knowledge AI](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/overview.md) - [Manage AI Agents](https://docs.cognigy.com/ai/agents/develop/manage-ai-agents.md) - [Copilot: Identity Tile](https://docs.cognigy.com/ai/agents/develop/node-reference/agent-copilot/identity-tile.md) - [Copilot: Knowledge Tile](https://docs.cognigy.com/ai/agents/develop/node-reference/agent-copilot/knowledge-tile.md) - [Copilot: Next Action Tile](https://docs.cognigy.com/ai/agents/develop/node-reference/agent-copilot/next-action-tile.md) - [Agent Copilot Nodes](https://docs.cognigy.com/ai/agents/develop/node-reference/agent-copilot/overview.md) - [Copilot: Send Data](https://docs.cognigy.com/ai/agents/develop/node-reference/agent-copilot/send-data.md) - [Copilot: Sentiment Tile](https://docs.cognigy.com/ai/agents/develop/node-reference/agent-copilot/sentiment-tile.md) - [Copilot: Adaptive Card Tile](https://docs.cognigy.com/ai/agents/develop/node-reference/agent-copilot/set-adaptive-card-tile.md) - [Copilot: Set Grid](https://docs.cognigy.com/ai/agents/develop/node-reference/agent-copilot/set-grid.md) - [Copilot: HTML Tile](https://docs.cognigy.com/ai/agents/develop/node-reference/agent-copilot/set-html-tile.md) - [Copilot: IFrame Tile](https://docs.cognigy.com/ai/agents/develop/node-reference/agent-copilot/set-iframe-tile.md) - [Copilot: Transcript Tile](https://docs.cognigy.com/ai/agents/develop/node-reference/agent-copilot/transcript-tile.md) - [Add Lexicon Keyphrase](https://docs.cognigy.com/ai/agents/develop/node-reference/ai/add-lexicon-keyphrase.md) - [AI Agent](https://docs.cognigy.com/ai/agents/develop/node-reference/ai/ai-agent.md) - [AI Agent Handover](https://docs.cognigy.com/ai/agents/develop/node-reference/ai/ai-agent-handover.md) - [Clean Text](https://docs.cognigy.com/ai/agents/develop/node-reference/ai/clean-text.md) - [Copy Slots to Context](https://docs.cognigy.com/ai/agents/develop/node-reference/ai/copy-slots-to-context.md) - [Disable Slot Fillers](https://docs.cognigy.com/ai/agents/develop/node-reference/ai/disable-slot-fillers.md) - [Enable Slot Fillers](https://docs.cognigy.com/ai/agents/develop/node-reference/ai/enable-slot-fillers.md) - [Execute Cognigy NLU](https://docs.cognigy.com/ai/agents/develop/node-reference/ai/execute-cognigy-nlu.md) - [Fuzzy Search](https://docs.cognigy.com/ai/agents/develop/node-reference/ai/fuzzy-search.md) - [Load AI Agent](https://docs.cognigy.com/ai/agents/develop/node-reference/ai/load-ai-agent.md) - [Match Pattern](https://docs.cognigy.com/ai/agents/develop/node-reference/ai/match-pattern.md) - [AI](https://docs.cognigy.com/ai/agents/develop/node-reference/ai/overview.md) - [Regex Slot Filler](https://docs.cognigy.com/ai/agents/develop/node-reference/ai/regex-slot-filler.md) - [Resolve Tool Action](https://docs.cognigy.com/ai/agents/develop/node-reference/ai/resolve-tool-action.md) - [Activate Profile](https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/activate-profile.md) - [Add Memory](https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/add-memory.md) - [Blind Mode](https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/blind-mode.md) - [Complete Task](https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/complete-task.md) - [Deactivate Profile](https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/deactivate-profile.md) - [Delete Profile](https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/delete-profile.md) - [Merge Profile](https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/merge-profile.md) - [Analytics](https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/overview.md) - [Overwrite Analytics](https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/overwrite-analytics.md) - [Request Rating](https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/request-rating.md) - [Set Rating](https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/set-rating.md) - [Track Goal](https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/track-goal.md) - [Update Profile](https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/update-profile.md) - [Code](https://docs.cognigy.com/ai/agents/develop/node-reference/basic/code.md) - [Debug Message](https://docs.cognigy.com/ai/agents/develop/node-reference/basic/debug-message.md) - [Optional Question](https://docs.cognigy.com/ai/agents/develop/node-reference/basic/optional-question.md) - [Basic Nodes](https://docs.cognigy.com/ai/agents/develop/node-reference/basic/overview.md) - [Question](https://docs.cognigy.com/ai/agents/develop/node-reference/basic/question.md) - [Say](https://docs.cognigy.com/ai/agents/develop/node-reference/basic/say.md) - [CXone](https://docs.cognigy.com/ai/agents/develop/node-reference/cxone/overview.md) - [Retrieve Knowledge](https://docs.cognigy.com/ai/agents/develop/node-reference/cxone/retrieve-knowledge.md) - [Send Status to CXone Copilot Node](https://docs.cognigy.com/ai/agents/develop/node-reference/cxone/send-copilot-status.md) - [Datepicker](https://docs.cognigy.com/ai/agents/develop/node-reference/data/datepicker.md) - [Email Notification](https://docs.cognigy.com/ai/agents/develop/node-reference/data/email-notification.md) - [Data](https://docs.cognigy.com/ai/agents/develop/node-reference/data/overview.md) - [Send SMTP Email](https://docs.cognigy.com/ai/agents/develop/node-reference/data/send-smtp-email.md) - [Add To Context](https://docs.cognigy.com/ai/agents/develop/node-reference/logic/add-to-context.md) - [Execute Flow](https://docs.cognigy.com/ai/agents/develop/node-reference/logic/execute-flow.md) - [Go To](https://docs.cognigy.com/ai/agents/develop/node-reference/logic/go-to.md) - [If](https://docs.cognigy.com/ai/agents/develop/node-reference/logic/if.md) - [Interval](https://docs.cognigy.com/ai/agents/develop/node-reference/logic/interval.md) - [Lookup](https://docs.cognigy.com/ai/agents/develop/node-reference/logic/lookup.md) - [Once](https://docs.cognigy.com/ai/agents/develop/node-reference/logic/once.md) - [Logic](https://docs.cognigy.com/ai/agents/develop/node-reference/logic/overview.md) - [Remove From Context](https://docs.cognigy.com/ai/agents/develop/node-reference/logic/remove-from-context.md) - [Reset State](https://docs.cognigy.com/ai/agents/develop/node-reference/logic/reset-state.md) - [Set State](https://docs.cognigy.com/ai/agents/develop/node-reference/logic/set-state.md) - [Sleep](https://docs.cognigy.com/ai/agents/develop/node-reference/logic/sleep.md) - [Stop and Return](https://docs.cognigy.com/ai/agents/develop/node-reference/logic/stop-and-return.md) - [Switch Locale](https://docs.cognigy.com/ai/agents/develop/node-reference/logic/switch-locale.md) - [Think](https://docs.cognigy.com/ai/agents/develop/node-reference/logic/think.md) - [Wait for Input](https://docs.cognigy.com/ai/agents/develop/node-reference/logic/wait-for-input.md) - [Knowledge Search](https://docs.cognigy.com/ai/agents/develop/node-reference/other-nodes/knowledge-search.md) - [LLM Entity Extract](https://docs.cognigy.com/ai/agents/develop/node-reference/other-nodes/llm-entity-extract.md) - [Log Message](https://docs.cognigy.com/ai/agents/develop/node-reference/other-nodes/log-message.md) - [Other Nodes](https://docs.cognigy.com/ai/agents/develop/node-reference/other-nodes/overview.md) - [Search Extract Output](https://docs.cognigy.com/ai/agents/develop/node-reference/other-nodes/search-extract-output.md) - [Set Translation](https://docs.cognigy.com/ai/agents/develop/node-reference/other-nodes/set-translation.md) - [Node Reference](https://docs.cognigy.com/ai/agents/develop/node-reference/overview.md) - [Add Transcript Step](https://docs.cognigy.com/ai/agents/develop/node-reference/service/add-transcript-step.md) - [Check Agent Availability](https://docs.cognigy.com/ai/agents/develop/node-reference/service/check-agent-availability.md) - [Close Handover](https://docs.cognigy.com/ai/agents/develop/node-reference/service/close-handover.md) - [Get Transcript](https://docs.cognigy.com/ai/agents/develop/node-reference/service/get-transcript.md) - [Handover to Human Agent](https://docs.cognigy.com/ai/agents/develop/node-reference/service/handover-to-agent.md) - [HTTP Request](https://docs.cognigy.com/ai/agents/develop/node-reference/service/http-request.md) - [LLM Prompt](https://docs.cognigy.com/ai/agents/develop/node-reference/service/llm-prompt.md) - [MongoDB](https://docs.cognigy.com/ai/agents/develop/node-reference/service/mongo-db.md) - [MS SQL](https://docs.cognigy.com/ai/agents/develop/node-reference/service/ms-sql.md) - [Service Overview](https://docs.cognigy.com/ai/agents/develop/node-reference/service/overview.md) - [Set Handover Inactivity](https://docs.cognigy.com/ai/agents/develop/node-reference/service/set-handover-inactivity.md) - [Trigger Function](https://docs.cognigy.com/ai/agents/develop/node-reference/service/trigger-function.md) - [Call Recording](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/audiocodes/call-recording.md) - [Hang Up](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/audiocodes/hangup.md) - [AudioCodes](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/audiocodes/overview.md) - [Play URL](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/audiocodes/play-url.md) - [Send Message](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/audiocodes/send-message.md) - [Send Metadata](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/audiocodes/send-meta-data.md) - [Set Session Params](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/audiocodes/set-session-params.md) - [Transfer](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/audiocodes/transfer-vg.md) - [Barge In - Config](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/generic/barge-in-config.md) - [Continuous ASR - Config](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/generic/continuous-asr-config.md) - [DTMF Collect - Config](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/generic/dtmf-collect-config.md) - [Hang Up](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/generic/hang-up.md) - [Mute Speech Input](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/generic/mute-speech-input.md) - [Generic Voice Nodes](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/generic/overview.md) - [Play URL](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/generic/play-url.md) - [Send Metadata](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/generic/send-metadata.md) - [Session Speech Parameters Config](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/generic/session-speech-parameters-config.md) - [Transfer](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/generic/transfer.md) - [User Input Timeout - Config](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/generic/user-input-timeout-config.md) - [Voice Nodes](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/overview.md) - [Call Recording](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/voice-gateway/call-recording.md) - [DTMF](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/voice-gateway/dtmf.md) - [Hang Up](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/voice-gateway/hangup.md) - [Mute Speech Input](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/voice-gateway/mute-speech-input.md) - [Voice Gateway Nodes](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/voice-gateway/overview.md) - [Voice Gateway Parameter Details](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/voice-gateway/parameter-details.md) - [Play](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/voice-gateway/play.md) - [Send Metadata](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/voice-gateway/send-metadata.md) - [Set Session Config](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/voice-gateway/set-session-config.md) - [Transfer](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/voice-gateway/transfer.md) - [xApp: Get Session PIN](https://docs.cognigy.com/ai/agents/develop/node-reference/xApp/get-xApp-session-PIN.md) - [xApp: Init Session](https://docs.cognigy.com/ai/agents/develop/node-reference/xApp/init-xApp-session.md) - [xApp Nodes](https://docs.cognigy.com/ai/agents/develop/node-reference/xApp/overview.md) - [xApp: Show Adaptive Card](https://docs.cognigy.com/ai/agents/develop/node-reference/xApp/set-AdaptiveCard-xApp-state.md) - [xApp: Show HTML](https://docs.cognigy.com/ai/agents/develop/node-reference/xApp/set-html-xApp-state.md) - [Channels](https://docs.cognigy.com/ai/agents/develop/nodes/channels.md) - [Node Search](https://docs.cognigy.com/ai/agents/develop/nodes/node-search.md) - [Nodes](https://docs.cognigy.com/ai/agents/develop/nodes/overview.md) - [Persona](https://docs.cognigy.com/ai/agents/develop/persona.md) - [Collaborative Editing](https://docs.cognigy.com/ai/agents/develop/projects-and-flows/collab-editing.md) - [Flow Editor](https://docs.cognigy.com/ai/agents/develop/projects-and-flows/editor.md) - [Flows](https://docs.cognigy.com/ai/agents/develop/projects-and-flows/overview.md) - [Projects](https://docs.cognigy.com/ai/agents/develop/projects-and-flows/projects.md) - [Getting Started with Voice AI Agents](https://docs.cognigy.com/ai/agents/develop/voice.md) - [Agentic AI](https://docs.cognigy.com/ai/agents/overview.md) - [Getting Started with AI Agents](https://docs.cognigy.com/ai/agents/quickstart.md) - [Assertions](https://docs.cognigy.com/ai/agents/test/assertions.md) - [Demo Webchat](https://docs.cognigy.com/ai/agents/test/demo-webchat.md) - [Chat](https://docs.cognigy.com/ai/agents/test/interaction-panel/chat.md) - [Live Follow](https://docs.cognigy.com/ai/agents/test/interaction-panel/live-follow.md) - [Interaction Panel](https://docs.cognigy.com/ai/agents/test/interaction-panel/overview.md) - [Simulation](https://docs.cognigy.com/ai/agents/test/interaction-panel/simulation.md) - [State](https://docs.cognigy.com/ai/agents/test/interaction-panel/state.md) - [Voice Call](https://docs.cognigy.com/ai/agents/test/interaction-panel/voice-call.md) - [Logs](https://docs.cognigy.com/ai/agents/test/logs.md) - [Mocking](https://docs.cognigy.com/ai/agents/test/mocking.md) - [Playbooks](https://docs.cognigy.com/ai/agents/test/playbooks.md) - [Simulator Dashboard](https://docs.cognigy.com/ai/agents/test/simulator/dashboard.md) - [Simulator](https://docs.cognigy.com/ai/agents/test/simulator/overview.md) - [Testing your AI Agents](https://docs.cognigy.com/ai/agents/test/testing-your-ai-agents.md) - [Voice Preview](https://docs.cognigy.com/ai/agents/test/voice-preview.md) - [Agent Copilot](https://docs.cognigy.com/ai/escalate/agent-copilot.md) - [Handover Status](https://docs.cognigy.com/ai/escalate/handover-features/handover-status.md) - [User Inactivity Detection and Handling](https://docs.cognigy.com/ai/escalate/handover-features/user-inactivity-detection.md) - [8x8](https://docs.cognigy.com/ai/escalate/handover-reference/8x8.md) - [Chatwoot](https://docs.cognigy.com/ai/escalate/handover-reference/chatwoot.md) - [Genesys Cloud Guest Chat](https://docs.cognigy.com/ai/escalate/handover-reference/genesys-cloud-guest-chat.md) - [Genesys Cloud Open Messaging](https://docs.cognigy.com/ai/escalate/handover-reference/genesys-cloud-open-messaging.md) - [Genesys Cloud Open Messaging: Handover End Detection with HTTP webhooks](https://docs.cognigy.com/ai/escalate/handover-reference/genesys-cloud-open-messaging-handover-end-detection.md) - [Genesys Cloud Open Messaging: Handover End Detection with Amazon EventBridge](https://docs.cognigy.com/ai/escalate/handover-reference/genesys-cloud-open-messaging-with-amazon-eventbridge.md) - [Live Agent](https://docs.cognigy.com/ai/escalate/handover-reference/live-agent.md) - [NiCE CXone (Integrated)](https://docs.cognigy.com/ai/escalate/handover-reference/nice-cxone/nice-cxone-integrated.md) - [NiCE CXone (Non-Integrated)](https://docs.cognigy.com/ai/escalate/handover-reference/nice-cxone/nice-cxone-non-integrated.md) - [NiCE CXone](https://docs.cognigy.com/ai/escalate/handover-reference/nice-cxone/overview.md) - [Overview](https://docs.cognigy.com/ai/escalate/handover-reference/overview.md) - [RingCentral Engage Integration](https://docs.cognigy.com/ai/escalate/handover-reference/ring-central-engage.md) - [Salesforce Service Cloud](https://docs.cognigy.com/ai/escalate/handover-reference/salesforce.md) - [Salesforce MIAW](https://docs.cognigy.com/ai/escalate/handover-reference/salesforce-miaw.md) - [storm](https://docs.cognigy.com/ai/escalate/handover-reference/storm.md) - [Handover Providers](https://docs.cognigy.com/ai/escalate/handovers.md) - [Migrate from Endpoint Settings to Handover Provider Settings](https://docs.cognigy.com/ai/escalate/migration.md) - [AI Default Channel Formats](https://docs.cognigy.com/ai/for-developers/code/ai-default-channel-formats.md) - [Analytics Data](https://docs.cognigy.com/ai/for-developers/code/analytics-data.md) - [API Functions](https://docs.cognigy.com/ai/for-developers/code/api-functions.md) - [Channel Output](https://docs.cognigy.com/ai/for-developers/code/channel-output.md) - [Modules](https://docs.cognigy.com/ai/for-developers/code/modules.md) - [Code](https://docs.cognigy.com/ai/for-developers/code/overview.md) - [API and CLI](https://docs.cognigy.com/ai/for-developers/developers/api-and-cli.md) - [Client Libraries](https://docs.cognigy.com/ai/for-developers/developers/client-libraries.md) - [NiCE Cognigy MCP Server](https://docs.cognigy.com/ai/for-developers/developers/cognigy-mcp-server.md) - [Extension Framework](https://docs.cognigy.com/ai/for-developers/developers/extension-framework.md) - [Extensions](https://docs.cognigy.com/ai/for-developers/extensions.md) - [Node Execution API: All Functions](https://docs.cognigy.com/ai/for-developers/function-reference/all-functions.md) - [CognigyScript Functions](https://docs.cognigy.com/ai/for-developers/function-reference/cognigyscript/overview.md) - [parseCognigyScriptCondition](https://docs.cognigy.com/ai/for-developers/function-reference/cognigyscript/parseCognigyScriptCondition.md) - [parseCognigyScriptText](https://docs.cognigy.com/ai/for-developers/function-reference/cognigyscript/parseCognigyScriptText.md) - [activateProfile](https://docs.cognigy.com/ai/for-developers/function-reference/contact-profiles/activateProfile.md) - [deactivateProfile](https://docs.cognigy.com/ai/for-developers/function-reference/contact-profiles/deactivateProfile.md) - [mergeProfile](https://docs.cognigy.com/ai/for-developers/function-reference/contact-profiles/mergeProfile.md) - [Contact Profiles](https://docs.cognigy.com/ai/for-developers/function-reference/contact-profiles/overview.md) - [updateProfile](https://docs.cognigy.com/ai/for-developers/function-reference/contact-profiles/updateProfile.md) - [addToContext](https://docs.cognigy.com/ai/for-developers/function-reference/context-object/addToContext.md) - [deleteContext](https://docs.cognigy.com/ai/for-developers/function-reference/context-object/deleteContext.md) - [getContext](https://docs.cognigy.com/ai/for-developers/function-reference/context-object/getContext.md) - [Context Object](https://docs.cognigy.com/ai/for-developers/function-reference/context-object/overview.md) - [removeFromContext](https://docs.cognigy.com/ai/for-developers/function-reference/context-object/removeFromContext.md) - [resetContext](https://docs.cognigy.com/ai/for-developers/function-reference/context-object/resetContext.md) - [addConditionalEntrypoint](https://docs.cognigy.com/ai/for-developers/function-reference/execution-control/addConditionalEntrypoint.md) - [executeFlow](https://docs.cognigy.com/ai/for-developers/function-reference/execution-control/executeFlow.md) - [getExecutionAmount](https://docs.cognigy.com/ai/for-developers/function-reference/execution-control/getExecutionAmount.md) - [Execution and Flow Control](https://docs.cognigy.com/ai/for-developers/function-reference/execution-control/overview.md) - [resetExecutionAmount](https://docs.cognigy.com/ai/for-developers/function-reference/execution-control/resetExecutionAmount.md) - [resetNextNodes](https://docs.cognigy.com/ai/for-developers/function-reference/execution-control/resetNextNodes.md) - [setExecutionAmount](https://docs.cognigy.com/ai/for-developers/function-reference/execution-control/setExecutionAmount.md) - [setNextNode](https://docs.cognigy.com/ai/for-developers/function-reference/execution-control/setNextNode.md) - [stopExecution](https://docs.cognigy.com/ai/for-developers/function-reference/execution-control/stopExecution.md) - [think (Deprecated)](https://docs.cognigy.com/ai/for-developers/function-reference/execution-control/think.md) - [thinkV2](https://docs.cognigy.com/ai/for-developers/function-reference/execution-control/thinkV2.md) - [addToInput](https://docs.cognigy.com/ai/for-developers/function-reference/input-and-output/addToInput.md) - [output](https://docs.cognigy.com/ai/for-developers/function-reference/input-and-output/output.md) - [Input and Output](https://docs.cognigy.com/ai/for-developers/function-reference/input-and-output/overview.md) - [say](https://docs.cognigy.com/ai/for-developers/function-reference/input-and-output/say.md) - [getLLMTokenUsageForSession](https://docs.cognigy.com/ai/for-developers/function-reference/logging/getLLMTokenUsageForSession.md) - [log](https://docs.cognigy.com/ai/for-developers/function-reference/logging/log.md) - [Logging and Monitoring](https://docs.cognigy.com/ai/for-developers/function-reference/logging/overview.md) - [setSensitiveLoggingSettings](https://docs.cognigy.com/ai/for-developers/function-reference/logging/setSensitiveLoggingSettings.md) - [completeGoal](https://docs.cognigy.com/ai/for-developers/function-reference/other/completeGoal.md) - [evaluateRule](https://docs.cognigy.com/ai/for-developers/function-reference/other/evaluateRule.md) - [Other Functions](https://docs.cognigy.com/ai/for-developers/function-reference/other/overview.md) - [setRegexSlot](https://docs.cognigy.com/ai/for-developers/function-reference/other/setRegexSlot.md) - [getState](https://docs.cognigy.com/ai/for-developers/function-reference/states/getState.md) - [States](https://docs.cognigy.com/ai/for-developers/function-reference/states/overview.md) - [resetState](https://docs.cognigy.com/ai/for-developers/function-reference/states/resetState.md) - [setState](https://docs.cognigy.com/ai/for-developers/function-reference/states/setState.md) - [xApps Functions](https://docs.cognigy.com/ai/for-developers/function-reference/xApps/overview.md) - [setAppState](https://docs.cognigy.com/ai/for-developers/function-reference/xApps/setAppState.md) - [Functions](https://docs.cognigy.com/ai/for-developers/functions.md) - [createKnowledgeChunk](https://docs.cognigy.com/ai/for-developers/knowledge-connector/createKnowledgeChunk.md) - [createKnowledgeSource](https://docs.cognigy.com/ai/for-developers/knowledge-connector/createKnowledgeSource.md) - [deleteKnowledgeSource](https://docs.cognigy.com/ai/for-developers/knowledge-connector/deleteKnowledgeSource.md) - [Knowledge Connector API](https://docs.cognigy.com/ai/for-developers/knowledge-connector/overview.md) - [upsertKnowledgeSource](https://docs.cognigy.com/ai/for-developers/knowledge-connector/upsertKnowledgeSource.md) - [Execution Finished Transformer](https://docs.cognigy.com/ai/for-developers/transformers/execution-finished-transformer.md) - [Inject Transformer](https://docs.cognigy.com/ai/for-developers/transformers/inject-transformer.md) - [Input Transformer](https://docs.cognigy.com/ai/for-developers/transformers/input-transformer.md) - [Notify Transformer](https://docs.cognigy.com/ai/for-developers/transformers/notify-transformer.md) - [Output Transformer](https://docs.cognigy.com/ai/for-developers/transformers/output-transformer.md) - [Transformers](https://docs.cognigy.com/ai/for-developers/transformers/overview.md) - [About the Cognigy.AI Platform](https://docs.cognigy.com/ai/overview/about-cognigy-ai.md) - [Cognigy AI Agents](https://docs.cognigy.com/ai/overview/ai-workforce.md) - [Cognigy.AI Glossary](https://docs.cognigy.com/ai/overview/glossary.md) - [Key Features](https://docs.cognigy.com/ai/overview/key-features.md) - [Main Page](https://docs.cognigy.com/ai/overview/user-interface/main-page.md) - [Project Page](https://docs.cognigy.com/ai/overview/user-interface/project-page.md) - [Resource Pages](https://docs.cognigy.com/ai/overview/user-interface/resource-pages.md) - [CognigyScript](https://docs.cognigy.com/ai/platform-features/cognigyscript.md) - [Connections](https://docs.cognigy.com/ai/platform-features/connections.md) - [Data Redaction](https://docs.cognigy.com/ai/platform-features/data-redaction.md) - [Attachments](https://docs.cognigy.com/ai/platform-features/nlu/attachments.md) - [Intent Recognition with External Embedding Model](https://docs.cognigy.com/ai/platform-features/nlu/external/external-nlu-intent-recognition.md) - [LLM-Based Intent Reranking](https://docs.cognigy.com/ai/platform-features/nlu/external/intent-reranking.md) - [Alexa](https://docs.cognigy.com/ai/platform-features/nlu/external/nlu-connector-reference/alexa.md) - [NLU Connector Reference](https://docs.cognigy.com/ai/platform-features/nlu/external/nlu-connector-reference/all-nlu-connectors.md) - [Code](https://docs.cognigy.com/ai/platform-features/nlu/external/nlu-connector-reference/code.md) - [Cognigy NLU](https://docs.cognigy.com/ai/platform-features/nlu/external/nlu-connector-reference/cognigy-nlu.md) - [Dialogflow](https://docs.cognigy.com/ai/platform-features/nlu/external/nlu-connector-reference/dialog-flow.md) - [Amazon Lex](https://docs.cognigy.com/ai/platform-features/nlu/external/nlu-connector-reference/lex.md) - [Microsoft LUIS](https://docs.cognigy.com/ai/platform-features/nlu/external/nlu-connector-reference/luis.md) - [No NLU](https://docs.cognigy.com/ai/platform-features/nlu/external/nlu-connector-reference/no-nlu.md) - [Watson Assistant](https://docs.cognigy.com/ai/platform-features/nlu/external/nlu-connector-reference/watson-assistant.md) - [NLU Transformers](https://docs.cognigy.com/ai/platform-features/nlu/external/nlu-connectors/nlu-transformers.md) - [NLU Connectors](https://docs.cognigy.com/ai/platform-features/nlu/external/nlu-connectors/overview.md) - [External NLU](https://docs.cognigy.com/ai/platform-features/nlu/external/overview.md) - [Annotations](https://docs.cognigy.com/ai/platform-features/nlu/intents/annotations.md) - [Intent Conditions](https://docs.cognigy.com/ai/platform-features/nlu/intents/conditions.md) - [Confirmation Words](https://docs.cognigy.com/ai/platform-features/nlu/intents/confirmation-words.md) - [Default Reply](https://docs.cognigy.com/ai/platform-features/nlu/intents/default-reply.md) - [Intent Example Sentences](https://docs.cognigy.com/ai/platform-features/nlu/intents/example-sentences.md) - [Intent Analyzer](https://docs.cognigy.com/ai/platform-features/nlu/intents/intent-analyzer.md) - [Inheritance Mechanism](https://docs.cognigy.com/ai/platform-features/nlu/intents/intent-hierarchy/inherit-child-example-sentences.md) - [Intent Mapping Priority](https://docs.cognigy.com/ai/platform-features/nlu/intents/intent-hierarchy/intent-mapping-priority.md) - [Intent Hierarchy](https://docs.cognigy.com/ai/platform-features/nlu/intents/intent-hierarchy/overview.md) - [Intent Trainer](https://docs.cognigy.com/ai/platform-features/nlu/intents/intent-trainer.md) - [Intents](https://docs.cognigy.com/ai/platform-features/nlu/intents/overview.md) - [Reject Intent](https://docs.cognigy.com/ai/platform-features/nlu/intents/reject-intent.md) - [Intent Rules](https://docs.cognigy.com/ai/platform-features/nlu/intents/rules.md) - [Thresholds](https://docs.cognigy.com/ai/platform-features/nlu/intents/thresholds.md) - [Trigger Intent](https://docs.cognigy.com/ai/platform-features/nlu/intents/trigger-intent.md) - [Yes/No Intents](https://docs.cognigy.com/ai/platform-features/nlu/intents/yes-no-intents.md) - [NLU Languages](https://docs.cognigy.com/ai/platform-features/nlu/language-support.md) - [NLU Overview](https://docs.cognigy.com/ai/platform-features/nlu/overview.md) - [Slot Fillers](https://docs.cognigy.com/ai/platform-features/nlu/slot-fillers.md) - [Slots](https://docs.cognigy.com/ai/platform-features/nlu/slots/overview.md) - [System-Defined Slots](https://docs.cognigy.com/ai/platform-features/nlu/slots/system-defined.md) - [Lexicon Slots](https://docs.cognigy.com/ai/platform-features/nlu/slots/user-defined/lexicon.md) - [User-Defined Slots](https://docs.cognigy.com/ai/platform-features/nlu/slots/user-defined/overview.md) - [Regex Slots](https://docs.cognigy.com/ai/platform-features/nlu/slots/user-defined/regex.md) - [Text Cleaner](https://docs.cognigy.com/ai/platform-features/nlu/text-cleaner.md) - [Platform Features](https://docs.cognigy.com/ai/platform-features/overview.md) - [Packages](https://docs.cognigy.com/ai/platform-features/packages.md) - [Tokens](https://docs.cognigy.com/ai/platform-features/tokens.md) - [Automatic Translation](https://docs.cognigy.com/ai/platform-features/translation-and-localization/auto-translation.md) - [Localization](https://docs.cognigy.com/ai/platform-features/translation-and-localization/localization.md) - [Real-Time Translation](https://docs.cognigy.com/ai/platform-features/translation-and-localization/real-time-translation.md) - [About Cognigy.AI API](https://docs.cognigy.com/api-reference/about.md) - [Get Knowledge Chunk Count](https://docs.cognigy.com/api-reference/administration/get-knowledge-chunk-count.md) - [Get Organization Policies](https://docs.cognigy.com/api-reference/administration/get-organization-policies.md) - [Get System Maintenance Messages](https://docs.cognigy.com/api-reference/administration/get-system-maintenance-messages.md) - [Get the License State for the Organization](https://docs.cognigy.com/api-reference/administration/get-the-license-state-for-the-organization.md) - [Initiate Organization Deletion](https://docs.cognigy.com/api-reference/administration/initiate-organization-deletion.md) - [Set the License](https://docs.cognigy.com/api-reference/administration/set-the-license.md) - [Create an Agent Copilot Configuration](https://docs.cognigy.com/api-reference/agent-copilot-configuration/create-an-agent-copilot-configuration.md) - [Delete an Agent Copilot Configuration](https://docs.cognigy.com/api-reference/agent-copilot-configuration/delete-an-agent-copilot-configuration.md) - [Get Agent Copilot Configurations](https://docs.cognigy.com/api-reference/agent-copilot-configurations/get-agent-copilot-configurations.md) - [Get an Agent Copilot Configuration](https://docs.cognigy.com/api-reference/agent-copilot-configurations/get-an-agent-copilot-configuration.md) - [Update an Agent Copilot Configuration](https://docs.cognigy.com/api-reference/agent-copilot-configurations/update-an-agent-copilot-configuration.md) - [Check AI Agent Name Availability](https://docs.cognigy.com/api-reference/ai-agents/check-ai-agent-name-availability.md) - [Create an AI Agent](https://docs.cognigy.com/api-reference/ai-agents/create-an-ai-agent.md) - [Delete an AI Agent](https://docs.cognigy.com/api-reference/ai-agents/delete-an-ai-agent.md) - [Get AI Agent Jobs and their Tools](https://docs.cognigy.com/api-reference/ai-agents/get-ai-agent-jobs-and-their-tools.md) - [Get AI Agents](https://docs.cognigy.com/api-reference/ai-agents/get-ai-agents.md) - [Get AI Agents from the Job Market](https://docs.cognigy.com/api-reference/ai-agents/get-ai-agents-from-the-job-market.md) - [Get an AI Agent](https://docs.cognigy.com/api-reference/ai-agents/get-an-ai-agent.md) - [Hire an AI Agent from the Job Market](https://docs.cognigy.com/api-reference/ai-agents/hire-an-ai-agent-from-the-job-market.md) - [Update an AI Agent](https://docs.cognigy.com/api-reference/ai-agents/update-an-ai-agent.md) - [Create an Amazon User](https://docs.cognigy.com/api-reference/alexa/create-an-amazon-user.md) - [Delete an Amazon User](https://docs.cognigy.com/api-reference/alexa/delete-an-amazon-user.md) - [Deploy an Alexa Endpoint to an Alexa Skill](https://docs.cognigy.com/api-reference/alexa/deploy-an-alexa-endpoint-to-an-alexa-skill.md) - [Get Alexa Skills](https://docs.cognigy.com/api-reference/alexa/get-alexa-skills.md) - [Get Amazon User Details](https://docs.cognigy.com/api-reference/alexa/get-amazon-user-details.md) - [Get Call Counter Metrics for a Project](https://docs.cognigy.com/api-reference/analytics-30/get-call-counter-metrics-for-a-project.md) - [Get Call Counter Metrics for the Organization](https://docs.cognigy.com/api-reference/analytics-30/get-call-counter-metrics-for-the-organization.md) - [Get Conversation Counter Metrics for a Project](https://docs.cognigy.com/api-reference/analytics-30/get-conversation-counter-metrics-for-a-project.md) - [Get Conversation Counter Metrics for the Organization](https://docs.cognigy.com/api-reference/analytics-30/get-conversation-counter-metrics-for-the-organization.md) - [Delete Analytics Records](https://docs.cognigy.com/api-reference/analytics/delete-analytics-records.md) - [Get Call Counter Metrics for a Project](https://docs.cognigy.com/api-reference/analytics/get-call-counter-metrics-for-a-project.md) - [Get Call Counter Metrics for the Organization](https://docs.cognigy.com/api-reference/analytics/get-call-counter-metrics-for-the-organization.md) - [Get Conversation Counter Metrics for a Project](https://docs.cognigy.com/api-reference/analytics/get-conversation-counter-metrics-for-a-project.md) - [Get Conversation Counter Metrics for the Organization](https://docs.cognigy.com/api-reference/analytics/get-conversation-counter-metrics-for-the-organization.md) - [Get Knowledge Query Counter Metrics for a Project.](https://docs.cognigy.com/api-reference/analytics/get-knowledge-query-counter-metrics-for-a-project.md) - [Get Knowledge Query Counter Metrics for an Organization.](https://docs.cognigy.com/api-reference/analytics/get-knowledge-query-counter-metrics-for-an-organization.md) - [Update an Analytics Record](https://docs.cognigy.com/api-reference/analytics/update-an-analytics-record.md) - [Get an Audit Event](https://docs.cognigy.com/api-reference/audit-events/get-an-audit-event.md) - [Get Audit Events](https://docs.cognigy.com/api-reference/audit-events/get-audit-events.md) - [Create a Connection](https://docs.cognigy.com/api-reference/connections/create-a-connection.md) - [Create a Connection Field](https://docs.cognigy.com/api-reference/connections/create-a-connection-field.md) - [Delete a Connection](https://docs.cognigy.com/api-reference/connections/delete-a-connection.md) - [Delete a Connection Field](https://docs.cognigy.com/api-reference/connections/delete-a-connection-field.md) - [Get a Connection](https://docs.cognigy.com/api-reference/connections/get-a-connection.md) - [Get Connection Schemas](https://docs.cognigy.com/api-reference/connections/get-connection-schemas.md) - [Get Connections](https://docs.cognigy.com/api-reference/connections/get-connections.md) - [Perform Batch Operations on Connections](https://docs.cognigy.com/api-reference/connections/perform-batch-operations-on-connections.md) - [Update a Connection](https://docs.cognigy.com/api-reference/connections/update-a-connection.md) - [Create a Contact Profile](https://docs.cognigy.com/api-reference/contact-profiles/create-a-contact-profile.md) - [Delete a Contact Profile](https://docs.cognigy.com/api-reference/contact-profiles/delete-a-contact-profile.md) - [Delete Contact Profile Data](https://docs.cognigy.com/api-reference/contact-profiles/delete-contact-profile-data.md) - [Export Contact Profile](https://docs.cognigy.com/api-reference/contact-profiles/export-contact-profile.md) - [Get a Contact Profile](https://docs.cognigy.com/api-reference/contact-profiles/get-a-contact-profile.md) - [Get Contact Profiles](https://docs.cognigy.com/api-reference/contact-profiles/get-contact-profiles.md) - [Get Schema](https://docs.cognigy.com/api-reference/contact-profiles/get-schema.md) - [Merge Contact Profiles](https://docs.cognigy.com/api-reference/contact-profiles/merge-contact-profiles.md) - [Remove the Contact ID](https://docs.cognigy.com/api-reference/contact-profiles/remove-the-contact-id.md) - [Set Schema](https://docs.cognigy.com/api-reference/contact-profiles/set-schema.md) - [Unmerge Contact Profiles](https://docs.cognigy.com/api-reference/contact-profiles/unmerge-contact-profiles.md) - [Update a Contact Profile](https://docs.cognigy.com/api-reference/contact-profiles/update-a-contact-profile.md) - [Get a Conversation](https://docs.cognigy.com/api-reference/conversations-v20/get-a-conversation.md) - [Deletes conversations records for a sessionId.](https://docs.cognigy.com/api-reference/conversations-v21/deletes-conversations-records-for-a-sessionid.md) - [Deletes a Conversation](https://docs.cognigy.com/api-reference/conversations/deletes-a-conversation.md) - [Get Conversations](https://docs.cognigy.com/api-reference/conversations/get-conversations.md) - [Create an Endpoint](https://docs.cognigy.com/api-reference/endpoints/create-an-endpoint.md) - [Delete an Endpoint](https://docs.cognigy.com/api-reference/endpoints/delete-an-endpoint.md) - [Get an Endpoint](https://docs.cognigy.com/api-reference/endpoints/get-an-endpoint.md) - [Get Endpoints](https://docs.cognigy.com/api-reference/endpoints/get-endpoints.md) - [Perform Batch Operations on Endpoints](https://docs.cognigy.com/api-reference/endpoints/perform-batch-operations-on-endpoints.md) - [Send a Message as a User Input](https://docs.cognigy.com/api-reference/endpoints/send-a-message-as-a-user-input.md) - [Send a Message as an AI Agent Output](https://docs.cognigy.com/api-reference/endpoints/send-a-message-as-an-ai-agent-output.md) - [Update an Endpoint](https://docs.cognigy.com/api-reference/endpoints/update-an-endpoint.md) - [Create an Example Sentence](https://docs.cognigy.com/api-reference/example-sentences/create-an-example-sentence.md) - [Delete an Example Sentence](https://docs.cognigy.com/api-reference/example-sentences/delete-an-example-sentence.md) - [Generate Example Sentences](https://docs.cognigy.com/api-reference/example-sentences/generate-example-sentences.md) - [Get an Example Sentence](https://docs.cognigy.com/api-reference/example-sentences/get-an-example-sentence.md) - [Get Example Sentences](https://docs.cognigy.com/api-reference/example-sentences/get-example-sentences.md) - [Perform Batch Operations](https://docs.cognigy.com/api-reference/example-sentences/perform-batch-operations.md) - [Update an Example Sentence](https://docs.cognigy.com/api-reference/example-sentences/update-an-example-sentence.md) - [Delete an Extension](https://docs.cognigy.com/api-reference/extensions/delete-an-extension.md) - [Get an Extension](https://docs.cognigy.com/api-reference/extensions/get-an-extension.md) - [Get Extensions](https://docs.cognigy.com/api-reference/extensions/get-extensions.md) - [Update an Extension](https://docs.cognigy.com/api-reference/extensions/update-an-extension.md) - [Update Extension Settings](https://docs.cognigy.com/api-reference/extensions/update-extension-settings.md) - [Upload an Extension](https://docs.cognigy.com/api-reference/extensions/upload-an-extension.md) - [Get Binary Data of a File](https://docs.cognigy.com/api-reference/files/get-binary-data-of-a-file.md) - [Get File Metadata](https://docs.cognigy.com/api-reference/files/get-file-metadata.md) - [Add a Locale to a Flow](https://docs.cognigy.com/api-reference/flows/add-a-locale-to-a-flow.md) - [Clone a Flow](https://docs.cognigy.com/api-reference/flows/clone-a-flow.md) - [Create a Flow](https://docs.cognigy.com/api-reference/flows/create-a-flow.md) - [Create a Flow from a Child Node](https://docs.cognigy.com/api-reference/flows/create-a-flow-from-a-child-node.md) - [Delete a Flow](https://docs.cognigy.com/api-reference/flows/delete-a-flow.md) - [Get a Flow](https://docs.cognigy.com/api-reference/flows/get-a-flow.md) - [Get Flow Settings](https://docs.cognigy.com/api-reference/flows/get-flow-settings.md) - [Get Flows](https://docs.cognigy.com/api-reference/flows/get-flows.md) - [Get the Chart of specified Flow](https://docs.cognigy.com/api-reference/flows/get-the-chart-of-specified-flow.md) - [Perform Batch Operations on Flows](https://docs.cognigy.com/api-reference/flows/perform-batch-operations-on-flows.md) - [Remove a Locale from a Flow](https://docs.cognigy.com/api-reference/flows/remove-a-locale-from-a-flow.md) - [Update a Flow](https://docs.cognigy.com/api-reference/flows/update-a-flow.md) - [Update Flow Settings](https://docs.cognigy.com/api-reference/flows/update-flow-settings.md) - [Create a Function](https://docs.cognigy.com/api-reference/functions/create-a-function.md) - [Create a Function Instance](https://docs.cognigy.com/api-reference/functions/create-a-function-instance.md) - [Delete a Function](https://docs.cognigy.com/api-reference/functions/delete-a-function.md) - [Get a Function](https://docs.cognigy.com/api-reference/functions/get-a-function.md) - [Get a Function Instance](https://docs.cognigy.com/api-reference/functions/get-a-function-instance.md) - [Get Function Instances](https://docs.cognigy.com/api-reference/functions/get-function-instances.md) - [Get Functions](https://docs.cognigy.com/api-reference/functions/get-functions.md) - [Stop a Function Instance](https://docs.cognigy.com/api-reference/functions/stop-a-function-instance.md) - [Update a Function](https://docs.cognigy.com/api-reference/functions/update-a-function.md) - [Create a Handover Provider](https://docs.cognigy.com/api-reference/handover-providers/create-a-handover-provider.md) - [Delete a Handover Provider](https://docs.cognigy.com/api-reference/handover-providers/delete-a-handover-provider.md) - [Get a Handover Provider](https://docs.cognigy.com/api-reference/handover-providers/get-a-handover-provider.md) - [Get Handover Providers](https://docs.cognigy.com/api-reference/handover-providers/get-handover-providers.md) - [Update a Handover Provider](https://docs.cognigy.com/api-reference/handover-providers/update-a-handover-provider.md) - [Get a Handover Service](https://docs.cognigy.com/api-reference/handover-services/get-a-handover-service.md) - [Get Handover Services](https://docs.cognigy.com/api-reference/handover-services/get-handover-services.md) - [Reset an Identity Provider Setup](https://docs.cognigy.com/api-reference/identity-providers/reset-an-identity-provider-setup.md) - [Set Up an Identity Provider](https://docs.cognigy.com/api-reference/identity-providers/set-up-an-identity-provider.md) - [Cognigy.AI API](https://docs.cognigy.com/api-reference/index.md) - [Create a Download Link for Intent Trainer Records](https://docs.cognigy.com/api-reference/intent-trainer/create-a-download-link-for-intent-trainer-records.md) - [Get an Intent Trainer Record](https://docs.cognigy.com/api-reference/intent-trainer/get-an-intent-trainer-record.md) - [Get Trainer Records](https://docs.cognigy.com/api-reference/intent-trainer/get-trainer-records.md) - [Package Intent Trainer Records](https://docs.cognigy.com/api-reference/intent-trainer/package-intent-trainer-records.md) - [Perform Batch Operations on Intent Trainer Records](https://docs.cognigy.com/api-reference/intent-trainer/perform-batch-operations-on-intent-trainer-records.md) - [Upload an Intent Trainer Records Package](https://docs.cognigy.com/api-reference/intent-trainer/upload-an-intent-trainer-records-package.md) - [Create an Intent](https://docs.cognigy.com/api-reference/intents/create-an-intent.md) - [Delete an Intent](https://docs.cognigy.com/api-reference/intents/delete-an-intent.md) - [Delete Intent Localization](https://docs.cognigy.com/api-reference/intents/delete-intent-localization.md) - [Export Intents](https://docs.cognigy.com/api-reference/intents/export-intents.md) - [Get an Intent](https://docs.cognigy.com/api-reference/intents/get-an-intent.md) - [Get Intents](https://docs.cognigy.com/api-reference/intents/get-intents.md) - [Localize an Intent](https://docs.cognigy.com/api-reference/intents/localize-an-intent.md) - [Perform Batch Operations on Intents](https://docs.cognigy.com/api-reference/intents/perform-batch-operations-on-intents.md) - [Train Intents](https://docs.cognigy.com/api-reference/intents/train-intents.md) - [Update an Intent](https://docs.cognigy.com/api-reference/intents/update-an-intent.md) - [Upload Intents](https://docs.cognigy.com/api-reference/intents/upload-intents.md) - [Create a Knowledge Chunk](https://docs.cognigy.com/api-reference/knowledge-chunks/create-a-knowledge-chunk.md) - [Delete a Knowledge Chunk](https://docs.cognigy.com/api-reference/knowledge-chunks/delete-a-knowledge-chunk.md) - [Get a Knowledge Chunk](https://docs.cognigy.com/api-reference/knowledge-chunks/get-a-knowledge-chunk.md) - [Get Knowledge Chunks](https://docs.cognigy.com/api-reference/knowledge-chunks/get-knowledge-chunks.md) - [Update a Knowledge Chunk](https://docs.cognigy.com/api-reference/knowledge-chunks/update-a-knowledge-chunk.md) - [Create a Knowledge Connector](https://docs.cognigy.com/api-reference/knowledge-connectors/create-a-knowledge-connector.md) - [Delete a Knowledge Connector](https://docs.cognigy.com/api-reference/knowledge-connectors/delete-a-knowledge-connector.md) - [Get a Knowledge Connector](https://docs.cognigy.com/api-reference/knowledge-connectors/get-a-knowledge-connector.md) - [Get Knowledge Connectors](https://docs.cognigy.com/api-reference/knowledge-connectors/get-knowledge-connectors.md) - [Get Knowledge Connectors](https://docs.cognigy.com/api-reference/knowledge-connectors/get-knowledge-connectors-1.md) - [Run a Knowledge Connector](https://docs.cognigy.com/api-reference/knowledge-connectors/run-a-knowledge-connector.md) - [Update a Knowledge Connector](https://docs.cognigy.com/api-reference/knowledge-connectors/update-a-knowledge-connector.md) - [Create a Knowledge Source](https://docs.cognigy.com/api-reference/knowledge-sources/create-a-knowledge-source.md) - [Create a Knowledge Source from a File](https://docs.cognigy.com/api-reference/knowledge-sources/create-a-knowledge-source-from-a-file.md) - [Delete a Knowledge Source](https://docs.cognigy.com/api-reference/knowledge-sources/delete-a-knowledge-source.md) - [Get a Knowledge Source](https://docs.cognigy.com/api-reference/knowledge-sources/get-a-knowledge-source.md) - [Get Knowledge Sources](https://docs.cognigy.com/api-reference/knowledge-sources/get-knowledge-sources.md) - [Run a Knowledge Extension](https://docs.cognigy.com/api-reference/knowledge-sources/run-a-knowledge-extension.md) - [Updates a Knowledge Source](https://docs.cognigy.com/api-reference/knowledge-sources/updates-a-knowledge-source.md) - [Create a Knowledge Store](https://docs.cognigy.com/api-reference/knowledge-stores/create-a-knowledge-store.md) - [Delete a Knowledge Store](https://docs.cognigy.com/api-reference/knowledge-stores/delete-a-knowledge-store.md) - [Get a Knowledge Store](https://docs.cognigy.com/api-reference/knowledge-stores/get-a-knowledge-store.md) - [Get Knowledge Stores](https://docs.cognigy.com/api-reference/knowledge-stores/get-knowledge-stores.md) - [Update a Knowledge Store](https://docs.cognigy.com/api-reference/knowledge-stores/update-a-knowledge-store.md) - [Clone a large language model](https://docs.cognigy.com/api-reference/large-language-models/clone-a-large-language-model.md) - [Create a large language model](https://docs.cognigy.com/api-reference/large-language-models/create-a-large-language-model.md) - [Delete a large language model](https://docs.cognigy.com/api-reference/large-language-models/delete-a-large-language-model.md) - [Get a large language model](https://docs.cognigy.com/api-reference/large-language-models/get-a-large-language-model.md) - [Get large language models](https://docs.cognigy.com/api-reference/large-language-models/get-large-language-models.md) - [Get models for a large language model provider](https://docs.cognigy.com/api-reference/large-language-models/get-models-for-a-large-language-model-provider.md) - [Test large language model connection](https://docs.cognigy.com/api-reference/large-language-models/test-large-language-model-connection.md) - [Update a large language model](https://docs.cognigy.com/api-reference/large-language-models/update-a-large-language-model.md) - [Add a Keyphrase to a Lexicon](https://docs.cognigy.com/api-reference/lexicons/add-a-keyphrase-to-a-lexicon.md) - [Add a Slot to a Lexicon](https://docs.cognigy.com/api-reference/lexicons/add-a-slot-to-a-lexicon.md) - [Create a Download Link for a Lexicon](https://docs.cognigy.com/api-reference/lexicons/create-a-download-link-for-a-lexicon.md) - [Create a Lexicon Entry](https://docs.cognigy.com/api-reference/lexicons/create-a-lexicon-entry.md) - [Create a Lexicon Slot](https://docs.cognigy.com/api-reference/lexicons/create-a-lexicon-slot.md) - [Create a New Lexicon](https://docs.cognigy.com/api-reference/lexicons/create-a-new-lexicon.md) - [Delete a Keyphrase](https://docs.cognigy.com/api-reference/lexicons/delete-a-keyphrase.md) - [Delete a Lexicon](https://docs.cognigy.com/api-reference/lexicons/delete-a-lexicon.md) - [Delete a Lexicon Entry](https://docs.cognigy.com/api-reference/lexicons/delete-a-lexicon-entry.md) - [Delete a Lexicon Slot](https://docs.cognigy.com/api-reference/lexicons/delete-a-lexicon-slot.md) - [Delete a Lexicon Slot](https://docs.cognigy.com/api-reference/lexicons/delete-a-lexicon-slot-1.md) - [Export a Lexicon](https://docs.cognigy.com/api-reference/lexicons/export-a-lexicon.md) - [Get a Lexicon](https://docs.cognigy.com/api-reference/lexicons/get-a-lexicon.md) - [Get a Lexicon Entry](https://docs.cognigy.com/api-reference/lexicons/get-a-lexicon-entry.md) - [Get Keyphrases from a Lexicon Entry](https://docs.cognigy.com/api-reference/lexicons/get-keyphrases-from-a-lexicon-entry.md) - [Get Keyphrases in a Lexicon](https://docs.cognigy.com/api-reference/lexicons/get-keyphrases-in-a-lexicon.md) - [Get Lexicon Entries](https://docs.cognigy.com/api-reference/lexicons/get-lexicon-entries.md) - [Get Lexicon Slots](https://docs.cognigy.com/api-reference/lexicons/get-lexicon-slots.md) - [Get Lexicons](https://docs.cognigy.com/api-reference/lexicons/get-lexicons.md) - [Import a Lexicon](https://docs.cognigy.com/api-reference/lexicons/import-a-lexicon.md) - [Perform Batch Operations in a Lexicon](https://docs.cognigy.com/api-reference/lexicons/perform-batch-operations-in-a-lexicon.md) - [Perform Batch Operations in a Lexicon](https://docs.cognigy.com/api-reference/lexicons/perform-batch-operations-in-a-lexicon-1.md) - [Perform Batch Operations on Lexicons](https://docs.cognigy.com/api-reference/lexicons/perform-batch-operations-on-lexicons.md) - [Update a Keyphrase](https://docs.cognigy.com/api-reference/lexicons/update-a-keyphrase.md) - [Update a Lexicon](https://docs.cognigy.com/api-reference/lexicons/update-a-lexicon.md) - [Update a Lexicon Entry](https://docs.cognigy.com/api-reference/lexicons/update-a-lexicon-entry.md) - [Update a Lexicon Slot](https://docs.cognigy.com/api-reference/lexicons/update-a-lexicon-slot.md) - [Get the Default Live Agent Inbox](https://docs.cognigy.com/api-reference/live-agent/get-the-default-live-agent-inbox.md) - [Get the Live Agent Account](https://docs.cognigy.com/api-reference/live-agent/get-the-live-agent-account.md) - [Set Up a Live Agent Inbox](https://docs.cognigy.com/api-reference/live-agent/set-up-a-live-agent-inbox.md) - [Set Up Live Agent](https://docs.cognigy.com/api-reference/live-agent/set-up-live-agent.md) - [Update a Live Agent Inbox](https://docs.cognigy.com/api-reference/live-agent/update-a-live-agent-inbox.md) - [Create a Locale](https://docs.cognigy.com/api-reference/locales/create-a-locale.md) - [Delete a Locale](https://docs.cognigy.com/api-reference/locales/delete-a-locale.md) - [Get a Locale](https://docs.cognigy.com/api-reference/locales/get-a-locale.md) - [Get Locales](https://docs.cognigy.com/api-reference/locales/get-locales.md) - [Update a Locale](https://docs.cognigy.com/api-reference/locales/update-a-locale.md) - [Get Log Entries](https://docs.cognigy.com/api-reference/logs-v21/get-log-entries.md) - [Get a Log Entry](https://docs.cognigy.com/api-reference/logs/get-a-log-entry.md) - [Get Log Entries](https://docs.cognigy.com/api-reference/logs/get-log-entries.md) - [Get the Latest Log Entries](https://docs.cognigy.com/api-reference/logs/get-the-latest-log-entries.md) - [Create a System Message](https://docs.cognigy.com/api-reference/management-ui/create-a-system-message.md) - [Create a User](https://docs.cognigy.com/api-reference/management-ui/create-a-user.md) - [Create an API Key](https://docs.cognigy.com/api-reference/management-ui/create-an-api-key.md) - [Create an Organization](https://docs.cognigy.com/api-reference/management-ui/create-an-organization.md) - [Delete a User](https://docs.cognigy.com/api-reference/management-ui/delete-a-user.md) - [Delete an Organization](https://docs.cognigy.com/api-reference/management-ui/delete-an-organization.md) - [Enforce Password Policy](https://docs.cognigy.com/api-reference/management-ui/enforce-password-policy.md) - [Get a User](https://docs.cognigy.com/api-reference/management-ui/get-a-user.md) - [Get an Organization](https://docs.cognigy.com/api-reference/management-ui/get-an-organization.md) - [Get Billing Information](https://docs.cognigy.com/api-reference/management-ui/get-billing-information.md) - [Get Billing Information](https://docs.cognigy.com/api-reference/management-ui/get-billing-information-1.md) - [Get Organizations](https://docs.cognigy.com/api-reference/management-ui/get-organizations.md) - [Get the License via Management UI](https://docs.cognigy.com/api-reference/management-ui/get-the-license-via-management-ui.md) - [Get Users](https://docs.cognigy.com/api-reference/management-ui/get-users.md) - [Get Vendor Information](https://docs.cognigy.com/api-reference/management-ui/get-vendor-information.md) - [Impersonate a User](https://docs.cognigy.com/api-reference/management-ui/impersonate-a-user.md) - [Set the License via Management UI](https://docs.cognigy.com/api-reference/management-ui/set-the-license-via-management-ui.md) - [Update a User](https://docs.cognigy.com/api-reference/management-ui/update-a-user.md) - [Update an Organization](https://docs.cognigy.com/api-reference/management-ui/update-an-organization.md) - [Create an NLU Connector](https://docs.cognigy.com/api-reference/nlu-connectors/create-an-nlu-connector.md) - [Delete an NLU Connector](https://docs.cognigy.com/api-reference/nlu-connectors/delete-an-nlu-connector.md) - [Get an NLU Connector](https://docs.cognigy.com/api-reference/nlu-connectors/get-an-nlu-connector.md) - [Get NLU Connectors](https://docs.cognigy.com/api-reference/nlu-connectors/get-nlu-connectors.md) - [Perform Batch Operations](https://docs.cognigy.com/api-reference/nlu-connectors/perform-batch-operations.md) - [Update an NLU Connector](https://docs.cognigy.com/api-reference/nlu-connectors/update-an-nlu-connector.md) - [Add a New Locale to a Node](https://docs.cognigy.com/api-reference/nodes/add-a-new-locale-to-a-node.md) - [Create a Node](https://docs.cognigy.com/api-reference/nodes/create-a-node.md) - [Delete a Node](https://docs.cognigy.com/api-reference/nodes/delete-a-node.md) - [Generate Output for a Node](https://docs.cognigy.com/api-reference/nodes/generate-output-for-a-node.md) - [Get a Node](https://docs.cognigy.com/api-reference/nodes/get-a-node.md) - [Get AI Agents Nodes](https://docs.cognigy.com/api-reference/nodes/get-ai-agents-nodes.md) - [Get all Node Descriptors](https://docs.cognigy.com/api-reference/nodes/get-all-node-descriptors.md) - [Get Nodes](https://docs.cognigy.com/api-reference/nodes/get-nodes.md) - [Move a Node](https://docs.cognigy.com/api-reference/nodes/move-a-node.md) - [Remove a Locale from a Node](https://docs.cognigy.com/api-reference/nodes/remove-a-locale-from-a-node.md) - [Search for Nodes](https://docs.cognigy.com/api-reference/nodes/search-for-nodes.md) - [Update a Node](https://docs.cognigy.com/api-reference/nodes/update-a-node.md) - [Resolve Options for a Field](https://docs.cognigy.com/api-reference/options-resolver/resolve-options-for-a-field.md) - [Create a Download Link](https://docs.cognigy.com/api-reference/packages/create-a-download-link.md) - [Create a Package](https://docs.cognigy.com/api-reference/packages/create-a-package.md) - [Delete a Package](https://docs.cognigy.com/api-reference/packages/delete-a-package.md) - [Get a Package](https://docs.cognigy.com/api-reference/packages/get-a-package.md) - [Get Packages](https://docs.cognigy.com/api-reference/packages/get-packages.md) - [Merge a Package](https://docs.cognigy.com/api-reference/packages/merge-a-package.md) - [Upload a Package](https://docs.cognigy.com/api-reference/packages/upload-a-package.md) - [Change Step Order](https://docs.cognigy.com/api-reference/playbooks/change-step-order.md) - [Create a Playbook](https://docs.cognigy.com/api-reference/playbooks/create-a-playbook.md) - [Create a Playbook Step](https://docs.cognigy.com/api-reference/playbooks/create-a-playbook-step.md) - [Create an Assertion](https://docs.cognigy.com/api-reference/playbooks/create-an-assertion.md) - [Delete a Playbook](https://docs.cognigy.com/api-reference/playbooks/delete-a-playbook.md) - [Delete a Playbook Run](https://docs.cognigy.com/api-reference/playbooks/delete-a-playbook-run.md) - [Delete a Playbook Step](https://docs.cognigy.com/api-reference/playbooks/delete-a-playbook-step.md) - [Delete a Playbook Step Assert](https://docs.cognigy.com/api-reference/playbooks/delete-a-playbook-step-assert.md) - [Get a Playbook](https://docs.cognigy.com/api-reference/playbooks/get-a-playbook.md) - [Get Playbooks](https://docs.cognigy.com/api-reference/playbooks/get-playbooks.md) - [List Playbook Runs](https://docs.cognigy.com/api-reference/playbooks/list-playbook-runs.md) - [Perform Batch Operations](https://docs.cognigy.com/api-reference/playbooks/perform-batch-operations.md) - [Retrieve a Playbook Run](https://docs.cognigy.com/api-reference/playbooks/retrieve-a-playbook-run.md) - [Schedule a Playbook Run](https://docs.cognigy.com/api-reference/playbooks/schedule-a-playbook-run.md) - [Update a Playbook](https://docs.cognigy.com/api-reference/playbooks/update-a-playbook.md) - [Update a Playbook Step](https://docs.cognigy.com/api-reference/playbooks/update-a-playbook-step.md) - [Update a Playbook Step Assert](https://docs.cognigy.com/api-reference/playbooks/update-a-playbook-step-assert.md) - [Create a Project](https://docs.cognigy.com/api-reference/projects/create-a-project.md) - [Create a Project from a Template](https://docs.cognigy.com/api-reference/projects/create-a-project-from-a-template.md) - [Delete a Project](https://docs.cognigy.com/api-reference/projects/delete-a-project.md) - [Generate NLU Scores](https://docs.cognigy.com/api-reference/projects/generate-nlu-scores.md) - [Get a Graph](https://docs.cognigy.com/api-reference/projects/get-a-graph.md) - [Get a Project](https://docs.cognigy.com/api-reference/projects/get-a-project.md) - [Get Project Settings](https://docs.cognigy.com/api-reference/projects/get-project-settings.md) - [Get Projects](https://docs.cognigy.com/api-reference/projects/get-projects.md) - [Set Up Cognigy Generative AI](https://docs.cognigy.com/api-reference/projects/set-up-cognigy-generative-ai.md) - [Set Up Proactive Follow-Up](https://docs.cognigy.com/api-reference/projects/set-up-proactive-follow-up.md) - [Test a Translation Provider Connection](https://docs.cognigy.com/api-reference/projects/test-a-translation-provider-connection.md) - [Train Flow Models](https://docs.cognigy.com/api-reference/projects/train-flow-models.md) - [Update a Project](https://docs.cognigy.com/api-reference/projects/update-a-project.md) - [Update Project Settings](https://docs.cognigy.com/api-reference/projects/update-project-settings.md) - [Validate a Project Name](https://docs.cognigy.com/api-reference/projects/validate-a-project-name.md) - [Search Resources](https://docs.cognigy.com/api-reference/search/search-resources.md) - [Inject a Context](https://docs.cognigy.com/api-reference/sessions/inject-a-context.md) - [Inject a State](https://docs.cognigy.com/api-reference/sessions/inject-a-state.md) - [Reset a Context](https://docs.cognigy.com/api-reference/sessions/reset-a-context.md) - [Reset a State](https://docs.cognigy.com/api-reference/sessions/reset-a-state.md) - [Create a Slot Filler](https://docs.cognigy.com/api-reference/slot-fillers/create-a-slot-filler.md) - [Delete a Slot Filler](https://docs.cognigy.com/api-reference/slot-fillers/delete-a-slot-filler.md) - [Get a Slot Filler](https://docs.cognigy.com/api-reference/slot-fillers/get-a-slot-filler.md) - [Get Slot Fillers](https://docs.cognigy.com/api-reference/slot-fillers/get-slot-fillers.md) - [Perform Batch Operations](https://docs.cognigy.com/api-reference/slot-fillers/perform-batch-operations.md) - [Update a Slot Filler](https://docs.cognigy.com/api-reference/slot-fillers/update-a-slot-filler.md) - [Create a Download Link](https://docs.cognigy.com/api-reference/snapshots/create-a-download-link.md) - [Create a Snapshot](https://docs.cognigy.com/api-reference/snapshots/create-a-snapshot.md) - [Delete a Snapshot](https://docs.cognigy.com/api-reference/snapshots/delete-a-snapshot.md) - [Get Resources in a Snapshot](https://docs.cognigy.com/api-reference/snapshots/get-resources-in-a-snapshot.md) - [Get Snapshots](https://docs.cognigy.com/api-reference/snapshots/get-snapshots.md) - [Gets a Snapshot](https://docs.cognigy.com/api-reference/snapshots/gets-a-snapshot.md) - [Package a Snapshot](https://docs.cognigy.com/api-reference/snapshots/package-a-snapshot.md) - [Restore a Snapshot](https://docs.cognigy.com/api-reference/snapshots/restore-a-snapshot.md) - [Upload a Snapshot Package](https://docs.cognigy.com/api-reference/snapshots/upload-a-snapshot-package.md) - [Add an Intent to a State](https://docs.cognigy.com/api-reference/states/add-an-intent-to-a-state.md) - [Create a State](https://docs.cognigy.com/api-reference/states/create-a-state.md) - [Delete a State](https://docs.cognigy.com/api-reference/states/delete-a-state.md) - [Get a State](https://docs.cognigy.com/api-reference/states/get-a-state.md) - [Get States](https://docs.cognigy.com/api-reference/states/get-states.md) - [Perform Batch Operations on States](https://docs.cognigy.com/api-reference/states/perform-batch-operations-on-states.md) - [Remove an Intent from a State](https://docs.cognigy.com/api-reference/states/remove-an-intent-from-a-state.md) - [Update a State](https://docs.cognigy.com/api-reference/states/update-a-state.md) - [Cancel a Task](https://docs.cognigy.com/api-reference/tasks/cancel-a-task.md) - [Get a Task](https://docs.cognigy.com/api-reference/tasks/get-a-task.md) - [Get Tasks](https://docs.cognigy.com/api-reference/tasks/get-tasks.md) - [Create a Token](https://docs.cognigy.com/api-reference/tokens/create-a-token.md) - [Delete a Token](https://docs.cognigy.com/api-reference/tokens/delete-a-token.md) - [Get Tokens](https://docs.cognigy.com/api-reference/tokens/get-tokens.md) - [Create an API Key](https://docs.cognigy.com/api-reference/users-21/create-an-api-key.md) - [Get API Keys of the Current User](https://docs.cognigy.com/api-reference/users-21/get-api-keys-of-the-current-user.md) - [Accept the Terms of Service](https://docs.cognigy.com/api-reference/users/accept-the-terms-of-service.md) - [Add a Project Member](https://docs.cognigy.com/api-reference/users/add-a-project-member.md) - [Assign a Global Role](https://docs.cognigy.com/api-reference/users/assign-a-global-role.md) - [Assign a Project Role](https://docs.cognigy.com/api-reference/users/assign-a-project-role.md) - [Assign a Project to a User](https://docs.cognigy.com/api-reference/users/assign-a-project-to-a-user.md) - [Change a User Password](https://docs.cognigy.com/api-reference/users/change-a-user-password.md) - [Create a User](https://docs.cognigy.com/api-reference/users/create-a-user.md) - [Create an API Key](https://docs.cognigy.com/api-reference/users/create-an-api-key.md) - [Delete a User](https://docs.cognigy.com/api-reference/users/delete-a-user.md) - [Delete an API Key](https://docs.cognigy.com/api-reference/users/delete-an-api-key.md) - [Delete Own User](https://docs.cognigy.com/api-reference/users/delete-own-user.md) - [Deprecate User Passwords](https://docs.cognigy.com/api-reference/users/deprecate-user-passwords.md) - [Get a Project Member](https://docs.cognigy.com/api-reference/users/get-a-project-member.md) - [Get a User](https://docs.cognigy.com/api-reference/users/get-a-user.md) - [Get API Keys of the Current User](https://docs.cognigy.com/api-reference/users/get-api-keys-of-the-current-user.md) - [Get Current User's ACL](https://docs.cognigy.com/api-reference/users/get-current-users-acl.md) - [Get Login Attempts of the Current User](https://docs.cognigy.com/api-reference/users/get-login-attempts-of-the-current-user.md) - [Get Pinned Resources](https://docs.cognigy.com/api-reference/users/get-pinned-resources.md) - [Get Project Members](https://docs.cognigy.com/api-reference/users/get-project-members.md) - [Get the Last Login Attempt](https://docs.cognigy.com/api-reference/users/get-the-last-login-attempt.md) - [Get Users](https://docs.cognigy.com/api-reference/users/get-users.md) - [Gets the Current User's Profile](https://docs.cognigy.com/api-reference/users/gets-the-current-users-profile.md) - [Log Out a User](https://docs.cognigy.com/api-reference/users/log-out-a-user.md) - [Pin or Unpin Resources](https://docs.cognigy.com/api-reference/users/pin-or-unpin-resources.md) - [Remove a Project Member](https://docs.cognigy.com/api-reference/users/remove-a-project-member.md) - [Request a Password Reset](https://docs.cognigy.com/api-reference/users/request-a-password-reset.md) - [Reset a User Password](https://docs.cognigy.com/api-reference/users/reset-a-user-password.md) - [Reset Failed Login Attempts](https://docs.cognigy.com/api-reference/users/reset-failed-login-attempts.md) - [Unassign a Global Role](https://docs.cognigy.com/api-reference/users/unassign-a-global-role.md) - [Unassign a Project from a User](https://docs.cognigy.com/api-reference/users/unassign-a-project-from-a-user.md) - [Unassign a Project Role](https://docs.cognigy.com/api-reference/users/unassign-a-project-role.md) - [Update a Project Member](https://docs.cognigy.com/api-reference/users/update-a-project-member.md) - [Update a User Profile](https://docs.cognigy.com/api-reference/users/update-a-user-profile.md) - [Update Own User](https://docs.cognigy.com/api-reference/users/update-own-user.md) - [Validate a Password Reset Token](https://docs.cognigy.com/api-reference/users/validate-a-password-reset-token.md) - [Get Voice Gateway Account](https://docs.cognigy.com/api-reference/voice-gateway/get-voice-gateway-account.md) - [Set Up a Voice Gateway Account](https://docs.cognigy.com/api-reference/voice-gateway/set-up-a-voice-gateway-account.md) - [Get Voices](https://docs.cognigy.com/api-reference/voice-preview/get-voices.md) - [Validate Speech Provider](https://docs.cognigy.com/api-reference/voice-preview/validate-speech-provider.md) - [Get User or Organization Info via Webfinger for SSO](https://docs.cognigy.com/api-reference/webfinger/get-user-or-organization-info-via-webfinger-for-sso.md) - [Create a Sentence](https://docs.cognigy.com/api-reference/yesno-intents/create-a-sentence.md) - [Delete a Sentence](https://docs.cognigy.com/api-reference/yesno-intents/delete-a-sentence.md) - [Delete a Yes/No Intent](https://docs.cognigy.com/api-reference/yesno-intents/delete-a-yesno-intent.md) - [Get a Sentence](https://docs.cognigy.com/api-reference/yesno-intents/get-a-sentence.md) - [Get Sentences](https://docs.cognigy.com/api-reference/yesno-intents/get-sentences.md) - [Get Yes/No Intents](https://docs.cognigy.com/api-reference/yesno-intents/get-yesno-intents.md) - [Train Yes/No Intents](https://docs.cognigy.com/api-reference/yesno-intents/train-yesno-intents.md) - [Train Yes/No Intents for All Locales](https://docs.cognigy.com/api-reference/yesno-intents/train-yesno-intents-for-all-locales.md) - [Update a Sentence](https://docs.cognigy.com/api-reference/yesno-intents/update-a-sentence.md) - [Update a Yes/No Intent](https://docs.cognigy.com/api-reference/yesno-intents/update-a-yesno-intent.md) - [Configure the Click To Call Widget](https://docs.cognigy.com/click-to-call/configure.md) - [Embed the Click To Call Widget in Your Website](https://docs.cognigy.com/click-to-call/embed.md) - [Click To Call](https://docs.cognigy.com/click-to-call/index.md) - [Overview](https://docs.cognigy.com/click-to-call/overview.md) - [Quickstart: Set up Your First Click To Call Widget](https://docs.cognigy.com/click-to-call/quickstart.md) - [checkWebRTCSupport](https://docs.cognigy.com/click-to-call/sdk/api-reference/check-click-to-call-support.md) - [connect](https://docs.cognigy.com/click-to-call/sdk/api-reference/connect.md) - [connectAndCall](https://docs.cognigy.com/click-to-call/sdk/api-reference/connect-and-call.md) - [createWebRTCClient](https://docs.cognigy.com/click-to-call/sdk/api-reference/create-click-to-call-client.md) - [destroy](https://docs.cognigy.com/click-to-call/sdk/api-reference/destroy.md) - [disconnect](https://docs.cognigy.com/click-to-call/sdk/api-reference/disconnect.md) - [endCall](https://docs.cognigy.com/click-to-call/sdk/api-reference/end-call.md) - [getCurrentSession](https://docs.cognigy.com/click-to-call/sdk/api-reference/get-current-session.md) - [isConnected](https://docs.cognigy.com/click-to-call/sdk/api-reference/is-connected.md) - [mute](https://docs.cognigy.com/click-to-call/sdk/api-reference/mute.md) - [off](https://docs.cognigy.com/click-to-call/sdk/api-reference/off.md) - [on](https://docs.cognigy.com/click-to-call/sdk/api-reference/on.md) - [API Reference](https://docs.cognigy.com/click-to-call/sdk/api-reference/overview.md) - [sendInfo](https://docs.cognigy.com/click-to-call/sdk/api-reference/send-info.md) - [startCall](https://docs.cognigy.com/click-to-call/sdk/api-reference/start-call.md) - [Types](https://docs.cognigy.com/click-to-call/sdk/api-reference/types.md) - [unmute](https://docs.cognigy.com/click-to-call/sdk/api-reference/unmute.md) - [Custom Audio Handling](https://docs.cognigy.com/click-to-call/sdk/custom-audio.md) - [answered](https://docs.cognigy.com/click-to-call/sdk/event-reference/answered.md) - [audioEnded](https://docs.cognigy.com/click-to-call/sdk/event-reference/audio-ended.md) - [captureAudio](https://docs.cognigy.com/click-to-call/sdk/event-reference/capture-audio.md) - [connected](https://docs.cognigy.com/click-to-call/sdk/event-reference/connected.md) - [connecting](https://docs.cognigy.com/click-to-call/sdk/event-reference/connecting.md) - [disconnected](https://docs.cognigy.com/click-to-call/sdk/event-reference/disconnected.md) - [ended](https://docs.cognigy.com/click-to-call/sdk/event-reference/ended.md) - [error](https://docs.cognigy.com/click-to-call/sdk/event-reference/error.md) - [failed](https://docs.cognigy.com/click-to-call/sdk/event-reference/failed.md) - [infoReceived](https://docs.cognigy.com/click-to-call/sdk/event-reference/info-received.md) - [infoSent](https://docs.cognigy.com/click-to-call/sdk/event-reference/info-sent.md) - [muted](https://docs.cognigy.com/click-to-call/sdk/event-reference/muted.md) - [Event Reference](https://docs.cognigy.com/click-to-call/sdk/event-reference/overview.md) - [registered](https://docs.cognigy.com/click-to-call/sdk/event-reference/registered.md) - [ringing](https://docs.cognigy.com/click-to-call/sdk/event-reference/ringing.md) - [transcription](https://docs.cognigy.com/click-to-call/sdk/event-reference/transcription.md) - [unmuted](https://docs.cognigy.com/click-to-call/sdk/event-reference/unmuted.md) - [unregistered](https://docs.cognigy.com/click-to-call/sdk/event-reference/unregistered.md) - [Getting Started with Click To Call SDK](https://docs.cognigy.com/click-to-call/sdk/getting-started.md) - [Initialization and Authentication](https://docs.cognigy.com/click-to-call/sdk/initialization.md) - [Cognigy Click To Call SDK](https://docs.cognigy.com/click-to-call/sdk/overview.md) - [Security](https://docs.cognigy.com/click-to-call/sdk/security.md) - [Supported Browsers](https://docs.cognigy.com/click-to-call/sdk/supported-browsers.md) - [Troubleshooting](https://docs.cognigy.com/click-to-call/sdk/troubleshooting.md) - [Tutorials](https://docs.cognigy.com/click-to-call/tutorials/overview.md) - [Click To Call with a Selector Field](https://docs.cognigy.com/click-to-call/tutorials/selector-field.md) - [Click To Call with a Text Input Field](https://docs.cognigy.com/click-to-call/tutorials/text-input-field.md) - [Welcome to Cognigy Academy](https://docs.cognigy.com/help/cognigy-academy.md) - [Get Help & Report Problems](https://docs.cognigy.com/help/get-help.md) - [Cognigy Support](https://docs.cognigy.com/help/index.md) - [Cognigy.AI](https://docs.cognigy.com/index.md) - [Basic Analysis](https://docs.cognigy.com/insights/conversation-analyzer/basic-analysis.md) - [Custom Evaluation](https://docs.cognigy.com/insights/conversation-analyzer/custom-evaluation.md) - [Conversation Analyzer](https://docs.cognigy.com/insights/conversation-analyzer/overview.md) - [Topic Discovery](https://docs.cognigy.com/insights/conversation-analyzer/topic-discovery.md) - [Business Dashboard](https://docs.cognigy.com/insights/dashboards/business.md) - [Data Expiration in Insights](https://docs.cognigy.com/insights/data-management/data-expiration.md) - [Data Pre-Aggregation](https://docs.cognigy.com/insights/data-management/pre-aggregation.md) - [Time Zone](https://docs.cognigy.com/insights/data-management/time-zone.md) - [Time Zone with Pre-Aggregation](https://docs.cognigy.com/insights/data-management/time-zone-with-pre-aggregation.md) - [Download Reports in CSV](https://docs.cognigy.com/insights/download-reports.md) - [Conversations (former Transcript Explorer)](https://docs.cognigy.com/insights/explorers/conversations.md) - [Message Explorer](https://docs.cognigy.com/insights/explorers/message.md) - [Step Explorer](https://docs.cognigy.com/insights/explorers/step.md) - [Global Filters](https://docs.cognigy.com/insights/global-filters.md) - [Insights Glossary](https://docs.cognigy.com/insights/glossary.md) - [Cognigy Insights](https://docs.cognigy.com/insights/index.md) - [Cognigy Insights](https://docs.cognigy.com/insights/overview.md) - [Engagement](https://docs.cognigy.com/insights/reports/engagement.md) - [Goals](https://docs.cognigy.com/insights/reports/goals.md) - [Live Agent](https://docs.cognigy.com/insights/reports/live-agent.md) - [NLU Performance](https://docs.cognigy.com/insights/reports/nlu-performance.md) - [Overview](https://docs.cognigy.com/insights/reports/overview.md) - [Questions and Answers](https://docs.cognigy.com/live-agent/FAQs.md) - [Cognigy Live Agent API](https://docs.cognigy.com/live-agent/api.md) - [Agent Copilot in Live Agent](https://docs.cognigy.com/live-agent/assistants/agent-copilot.md) - [Agent Copilot Bot](https://docs.cognigy.com/live-agent/assistants/agent-copilot-bot.md) - [Agent Copilot Whisper](https://docs.cognigy.com/live-agent/assistants/agent-copilot-whisper.md) - [Live Agent Assistants](https://docs.cognigy.com/live-agent/assistants/overview.md) - [Conversation Assignment](https://docs.cognigy.com/live-agent/conversation/assign-conversations.md) - [Conversation Queue](https://docs.cognigy.com/live-agent/conversation/conversation-queue/overview.md) - [Real-Time Queue Notifications for End Users](https://docs.cognigy.com/live-agent/conversation/conversation-queue/real-time-queue-notifications.md) - [Automatic Mode](https://docs.cognigy.com/live-agent/conversation/conversation-routing/automatic-mode.md) - [Manual Mode](https://docs.cognigy.com/live-agent/conversation/conversation-routing/manual-mode.md) - [Conversation Routing](https://docs.cognigy.com/live-agent/conversation/conversation-routing/overview.md) - [Other Operations](https://docs.cognigy.com/live-agent/conversation/other-operations.md) - [Conversations](https://docs.cognigy.com/live-agent/conversation/overview.md) - [Search, Filter, and Sort Conversations](https://docs.cognigy.com/live-agent/conversation/search-and-filter.md) - [Send Replies](https://docs.cognigy.com/live-agent/conversation/send-reply.md) - [Add Another Inbox for your Project](https://docs.cognigy.com/live-agent/getting-started/live-agent-setup/live-agent-setup-additional-inbox.md) - [Add Agents and Admins to Live Agent](https://docs.cognigy.com/live-agent/getting-started/live-agent-setup/live-agent-setup-agents.md) - [Set up Handover for Live Agent](https://docs.cognigy.com/live-agent/getting-started/live-agent-setup/live-agent-setup-handover.md) - [Set up a Cognigy.AI Endpoint for Handover](https://docs.cognigy.com/live-agent/getting-started/live-agent-setup/live-agent-setup-handover-endpoint.md) - [Set up a Cognigy.AI Flow for Handover](https://docs.cognigy.com/live-agent/getting-started/live-agent-setup/live-agent-setup-handover-flow.md) - [Set up the Inbox for Live Agent](https://docs.cognigy.com/live-agent/getting-started/live-agent-setup/live-agent-setup-inbox.md) - [Set up Live Agent for your Organization](https://docs.cognigy.com/live-agent/getting-started/live-agent-setup/live-agent-setup-org.md) - [Getting Started with Live Agent](https://docs.cognigy.com/live-agent/getting-started/overview.md) - [Live Agent Glossary](https://docs.cognigy.com/live-agent/glossary.md) - [Cognigy Live Agent](https://docs.cognigy.com/live-agent/index.md) - [Browser Requirements](https://docs.cognigy.com/live-agent/installation/browser-requirements.md) - [Notifications](https://docs.cognigy.com/live-agent/notifications.md) - [Overview](https://docs.cognigy.com/live-agent/overview.md) - [Profile Settings](https://docs.cognigy.com/live-agent/profile-settings.md) - [Agents Report](https://docs.cognigy.com/live-agent/reports/admin/agents.md) - [Conversations Report](https://docs.cognigy.com/live-agent/reports/admin/conversations.md) - [Inboxes Report](https://docs.cognigy.com/live-agent/reports/admin/inboxes.md) - [Labels Report](https://docs.cognigy.com/live-agent/reports/admin/labels.md) - [Administrator Reports](https://docs.cognigy.com/live-agent/reports/admin/overview.md) - [Teams Report](https://docs.cognigy.com/live-agent/reports/admin/teams.md) - [Overview](https://docs.cognigy.com/live-agent/reports/overview.md) - [Supervisor Overview Report](https://docs.cognigy.com/live-agent/reports/supervisor-overview.md) - [Roles](https://docs.cognigy.com/live-agent/roles.md) - [Account Settings](https://docs.cognigy.com/live-agent/settings/account-settings.md) - [Agents](https://docs.cognigy.com/live-agent/settings/agents.md) - [Attachments](https://docs.cognigy.com/live-agent/settings/attachments.md) - [Audit Logs](https://docs.cognigy.com/live-agent/settings/audit-logs.md) - [Automation](https://docs.cognigy.com/live-agent/settings/automation-rules.md) - [Canned Responses](https://docs.cognigy.com/live-agent/settings/canned-responses.md) - [Inboxes](https://docs.cognigy.com/live-agent/settings/inboxes.md) - [Labels](https://docs.cognigy.com/live-agent/settings/labels.md) - [Overview](https://docs.cognigy.com/live-agent/settings/overview.md) - [Skills](https://docs.cognigy.com/live-agent/settings/skills.md) - [Teams](https://docs.cognigy.com/live-agent/settings/teams.md) - [Live Agent OData Analytics Endpoint](https://docs.cognigy.com/live-agent/tools/odata-endpoint.md) - [Key Concepts](https://docs.cognigy.com/ops-center/concepts.md) - [Getting Started with AI Ops Center](https://docs.cognigy.com/ops-center/getting-started.md) - [AI Ops Center Glossary](https://docs.cognigy.com/ops-center/glossary.md) - [Cognigy AI Operations Center](https://docs.cognigy.com/ops-center/index.md) - [Manage Alerts](https://docs.cognigy.com/ops-center/manage/alerts.md) - [Resolve Errors](https://docs.cognigy.com/ops-center/manage/errors.md) - [Assign Roles](https://docs.cognigy.com/ops-center/manage/roles.md) - [Alerts](https://docs.cognigy.com/ops-center/monitor/alerts.md) - [Errors](https://docs.cognigy.com/ops-center/monitor/errors.md) - [Endpoint Metrics](https://docs.cognigy.com/ops-center/monitor/metrics/endpoints.md) - [Flow Metrics](https://docs.cognigy.com/ops-center/monitor/metrics/flows.md) - [Handover Provider Metrics](https://docs.cognigy.com/ops-center/monitor/metrics/handover-providers.md) - [Overview](https://docs.cognigy.com/ops-center/monitor/metrics/overview.md) - [Voice Gateway Metrics](https://docs.cognigy.com/ops-center/monitor/metrics/voice-gateway.md) - [What's AI Ops Center?](https://docs.cognigy.com/ops-center/overview.md) - [Common Issues](https://docs.cognigy.com/ops-center/troubleshooting.md) - [2025.10](https://docs.cognigy.com/release-notes/2025.10.md) - [2025.11](https://docs.cognigy.com/release-notes/2025.11.md) - [2025.12](https://docs.cognigy.com/release-notes/2025.12.md) - [2025.13](https://docs.cognigy.com/release-notes/2025.13.md) - [2025.14](https://docs.cognigy.com/release-notes/2025.14.md) - [2025.15](https://docs.cognigy.com/release-notes/2025.15.md) - [2025.16](https://docs.cognigy.com/release-notes/2025.16.md) - [2025.17](https://docs.cognigy.com/release-notes/2025.17.md) - [2025.18](https://docs.cognigy.com/release-notes/2025.18.md) - [2025.19](https://docs.cognigy.com/release-notes/2025.19.md) - [2025.20](https://docs.cognigy.com/release-notes/2025.20.md) - [2025.21](https://docs.cognigy.com/release-notes/2025.21.md) - [2025.22](https://docs.cognigy.com/release-notes/2025.22.md) - [2025.23](https://docs.cognigy.com/release-notes/2025.23.md) - [2025.24](https://docs.cognigy.com/release-notes/2025.24.md) - [2025.25](https://docs.cognigy.com/release-notes/2025.25.md) - [2026.1](https://docs.cognigy.com/release-notes/2026.1.md) - [2026.10](https://docs.cognigy.com/release-notes/2026.10.md) - [2026.11](https://docs.cognigy.com/release-notes/2026.11.md) - [2026.12 (latest)](https://docs.cognigy.com/release-notes/2026.12.md) - [2026.2](https://docs.cognigy.com/release-notes/2026.2.md) - [2026.3](https://docs.cognigy.com/release-notes/2026.3.md) - [2026.4](https://docs.cognigy.com/release-notes/2026.4.md) - [2026.5](https://docs.cognigy.com/release-notes/2026.5.md) - [2026.6](https://docs.cognigy.com/release-notes/2026.6.md) - [2026.7](https://docs.cognigy.com/release-notes/2026.7.md) - [2026.8](https://docs.cognigy.com/release-notes/2026.8.md) - [2026.9](https://docs.cognigy.com/release-notes/2026.9.md) - [4.100](https://docs.cognigy.com/release-notes/4.100.md) - [4.30](https://docs.cognigy.com/release-notes/4.30.md) - [4.31](https://docs.cognigy.com/release-notes/4.31.md) - [4.32](https://docs.cognigy.com/release-notes/4.32.md) - [4.33](https://docs.cognigy.com/release-notes/4.33.md) - [4.34](https://docs.cognigy.com/release-notes/4.34.md) - [4.35](https://docs.cognigy.com/release-notes/4.35.md) - [4.36](https://docs.cognigy.com/release-notes/4.36.md) - [4.37](https://docs.cognigy.com/release-notes/4.37.md) - [4.38 - Happy Halloween ๐ŸŽƒ](https://docs.cognigy.com/release-notes/4.38.md) - [4.39](https://docs.cognigy.com/release-notes/4.39.md) - [4.40](https://docs.cognigy.com/release-notes/4.40.md) - [4.41 - Merry X-Mas ๐ŸŽ…๐Ÿป๐ŸŽ„](https://docs.cognigy.com/release-notes/4.41.md) - [4.42 - Happy New Year โœจ](https://docs.cognigy.com/release-notes/4.42.md) - [4.43 - Happy National Pie Day ๐Ÿฅง](https://docs.cognigy.com/release-notes/4.43.md) - [4.44 - Happy Get Up National Day ๐Ÿง— ๐ŸŒŸ](https://docs.cognigy.com/release-notes/4.44.md) - [4.45 - Happy Family National Day ๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘งโ€๐Ÿ‘ฆ](https://docs.cognigy.com/release-notes/4.45.md) - [4.46 - Happy National Be Heard Day ๐Ÿ”Š๐Ÿค](https://docs.cognigy.com/release-notes/4.46.md) - [4.47 - Happy Math Day ๐Ÿงฎ](https://docs.cognigy.com/release-notes/4.47.md) - [4.48 - Happy Easter ๐Ÿ‡](https://docs.cognigy.com/release-notes/4.48.md) - [email notification authentication secret.](https://docs.cognigy.com/release-notes/4.49.md) - [4.50 - Happy World Password Day ๐Ÿ”‘](https://docs.cognigy.com/release-notes/4.50.md) - [4.51 - Happy Telecommunications Day ๐Ÿ“ก](https://docs.cognigy.com/release-notes/4.51.md) - [4.52](https://docs.cognigy.com/release-notes/4.52.md) - [4.53](https://docs.cognigy.com/release-notes/4.53.md) - [4.54](https://docs.cognigy.com/release-notes/4.54.md) - [4.55](https://docs.cognigy.com/release-notes/4.55.md) - [4.56](https://docs.cognigy.com/release-notes/4.56.md) - [4.57](https://docs.cognigy.com/release-notes/4.57.md) - [4.58](https://docs.cognigy.com/release-notes/4.58.md) - [4.59](https://docs.cognigy.com/release-notes/4.59.md) - [4.60](https://docs.cognigy.com/release-notes/4.60.md) - [4.61](https://docs.cognigy.com/release-notes/4.61.md) - [4.62](https://docs.cognigy.com/release-notes/4.62.md) - [4.63 - Happy Halloween ๐Ÿฆ‡](https://docs.cognigy.com/release-notes/4.63.md) - [4.64](https://docs.cognigy.com/release-notes/4.64.md) - [4.65](https://docs.cognigy.com/release-notes/4.65.md) - [4.66 - Merry Christmas ๐ŸŽ„๐ŸŽ](https://docs.cognigy.com/release-notes/4.66.md) - [4.67 - Happy New Year ๐ŸŽ‰โ„๏ธ](https://docs.cognigy.com/release-notes/4.67.md) - [4.68](https://docs.cognigy.com/release-notes/4.68.md) - [4.69](https://docs.cognigy.com/release-notes/4.69.md) - [4.70](https://docs.cognigy.com/release-notes/4.70.md) - [4.71](https://docs.cognigy.com/release-notes/4.71.md) _Note: this index was truncated to stay under 100,000 characters; 121 pages and 2 OpenAPI specs omitted._