Browser Requirements

Live Agent supports Firefox, Chrome, Chromium, Safari, and Edge. Check the minimum supported browser version requirements for full compatibility.

Live Agent has been put in maintenance mode. The product will continue to be maintained in the foreseeable future. Users can continue to fully rely on Live Agent being available. In future releases, only security updates and bug fixes will be provided; no new features will be released.

The Live Agent web frontend is compatible with most modern web browsers. The table below provides a list of supported web browsers.

Browser	Version
Mozilla Firefox	110 or higher
Google Chrome	110 or higher
Chromium	86 or higher
Apple Safari	14.1 or higher
Microsoft Edge	110 or higher

Push notifications work as expected in Google Chrome and Mozilla Firefox. For the other browsers, Cognigy cannot provide a guarantee.