User Input Timeout - Config

Updated in 4.45

Description

• As of Cognigy.AI 4.96.0, AudioCodes Nodes and Generic Voice Nodes are deprecated. Flows with these Nodes continue to work, and you can still edit and clone them as well as export them as a Package. However, you can’t create new ones in Cognigy.AI 4.96 or later.
• The full removal of AudioCodes Nodes is planned for Q2 2026. After the removal, AI Agents using these Nodes will stop working properly. We strongly recommend migrating to Voice Gateway Nodes before the removal date.

The User Input Timeout - Config Node defines the action that the AI Agent should take if it does not receive any input from the user within a certain timeframe.

Once the settings are executed, they will remain in effect for the duration of the session.

Parameter	Type	Description
User No Input Mode	Dropdown	Define the action if a user does not provide input to the AI Agent in time.
User No Input Timeout	Number	Define the timeout for user input in milliseconds.
User No Input Retries	Number	Define the number of retries for the AI Agent to request input from the user before ending the call. The maximum value is 999 retries.