> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cognigy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Voice Gateway Self-Service Portal

> A web interface for managing accounts, applications, phone numbers, and call configuration settings.

The Cognigy Voice Gateway Self-Service Portal is a web-based interface that allows users to manage their accounts, settings, and preferences for Cognigy Voice Gateway.

The Web App has the following entities:

* [Users](/voice-gateway/webapp/users)
* [Accounts](/voice-gateway/webapp/accounts)
* [Applications](/voice-gateway/webapp/applications)
* [Recent Calls](/voice-gateway/webapp/recent-calls)
* [Alerts](/voice-gateway/webapp/alerts)
* [Carriers](/voice-gateway/webapp/carriers)
* [Speech](/voice-gateway/webapp/speech-services)
* [Phone Numbers](/voice-gateway/webapp/phone-numbers)
* [Outbound Call Routing](/voice-gateway/webapp/outbound-call-routing)

## How to start

If you use the Cognigy Voice Gateway Self-Service Portal for the first time, ensure that you have completed the steps in the [Getting Started guide](/voice-gateway/getting-started). Once you have completed the guide, proceed with the following steps:

1. Identify the [user scope](/voice-gateway/webapp/users) you have or add a new user. The operations that you can perform in Voice Gateway are based on your user scope, such as Admin, Service Provider, or Account.
2. Create an [account](/voice-gateway/webapp/accounts) or use an existing one.
3. Create an [application](/voice-gateway/webapp/applications) or use an existing one.
4. Add a [new carrier](/voice-gateway/webapp/carriers) or use an existing one.
5. Add a [phone number](/voice-gateway/webapp/phone-numbers) or use an existing one.
6. Add [speech provider credentials](/voice-gateway/webapp/speech-services) or use existing ones.

Additionally, you can:

* Check [recent calls](/voice-gateway/webapp/recent-calls) and view all information about the call.
* Check [alerts](/voice-gateway/webapp/alerts) if something went wrong with call configuration.
* Configure [outbound call routing](/voice-gateway/webapp/outbound-call-routing).