With release 4.30.0, we have officially marked our Kubernetes repository as deprecated. If you are an on-premises customer and you are running Cognigy.AI/Cognigy Insights yourself, have a look at our Helm Chart, which we have crafted for Cognigy.AI/Cognigy Insights! Our Kubernetes repository will still receive updates until 31st December 2022. 4.34.0
Cognigy.AI
Released September 13, 2022
Features
French user interface
This release of Cognigy.AI adds French as a new language in our Cognigy.AI user interface
Improvements
- Improved by adding white background to all lists
- Improved the datepicker in a question node by adding the possibility to provide a function to enable or disable dates
- Improved by replacing pickle storage format of Intent models with mixed plain text / byte file hierarchy
- Forward whisper and live agent assist messages to Live Agent using a dedicated channel
- Add support for forwardable whisper and live agent assist messages in third-party endpoints
- Create a new Webchat release 2.42.0
Bug Fixes
- Fixed a bug where the “index logs” API which is also used by our logs page would not properly work when using filters
- Fixed a bug where “an dem 18.6.” was not recognized as a date in German
- Fixed a bug where some invalid fields in audio preview settings did not allow updating the agent settings
- Fixed a bug where merging a package was deleting NLU models
Cognigy Insights
Released September 13, 2022
Bug Fixes
- Fixed an issue where data in our OData analytics feed was double JSON stringified
- Fix date range filtering option
Cognigy Live Agent
Released September 13, 2022
Improvements
- Improved by switching the Live Agent wording for the conversation status from “Aborted” to “Abandoned”
- Improved by adding status colors for notifications shown while actions are performed, such as updating settings or assigning conversations
Bug Fixes
- Fixed a bug where the reports number are inconsistent depending on the Live Agent client timezone and date range applied
- Fixed a bug where the agent’s name was cut off in the Reports Overview
Last modified on June 9, 2026
