> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cognigy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Live Agent: Version Compatibility Matrix

> Check the Live Agent version compatibility matrix for supported Kubernetes, PostgreSQL, Redis, and Helm versions across all recent releases.

<Warning>
  Live Agent has been put in maintenance mode. The product will continue to be maintained in the foreseeable future. Users can continue to fully rely on Live Agent being available. In future releases, only security updates and bug fixes will be provided; no new features will be released.
</Warning>

This matrix outlines the compatibility of Cognigy Live Agent versions with Cognigy infrastructure components,
such as Kubernetes, MongoDB, and Redis.

This comprehensive matrix is a resource
that empowers users to make informed decisions regarding system integrations and upgrades.
It ensures a smooth and successful deployment of Cognigy products within an on-premises environment.

| Live Agent /<br /> Infra component | Kubernetes | PostgreSQL | Redis                         | Helm          |
| ---------------------------------- | ---------- | ---------- | ----------------------------- | ------------- |
| 2026.15                            | 1.22-1.34  | 15.1       | 7.4<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 2026.14                            | 1.22-1.34  | 15.1       | 7.4<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 2026.13                            | 1.22-1.34  | 15.1       | 7.4<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 2026.12                            | 1.22-1.34  | 15.1       | 7.4<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 2026.11                            | 1.22-1.34  | 15.1       | 7.4<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 2026.10                            | 1.22-1.34  | 15.1       | 7.4<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 2026.9                             | 1.22-1.34  | 15.1       | 7.4<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 2026.8                             | 1.22-1.34  | 15.1       | 7.4<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 2026.7                             | 1.22-1.34  | 15.1       | 7.4<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 2026.6                             | 1.22-1.34  | 15.1       | 7.4<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 2026.5                             | 1.22-1.34  | 15.1       | 7.4<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 2026.4                             | 1.22-1.34  | 15.1       | 7.4<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 2026.3                             | 1.22-1.33  | 15.1       | 7.4<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 2026.2                             | 1.22-1.33  | 15.1       | 7.4<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 2026.1                             | 1.22-1.33  | 15.1       | 7.4<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 2025.25                            | 1.22-1.33  | 15.1       | 7.4<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 2025.24                            | 1.22-1.33  | 15.1       | 7.4<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 2025.23                            | 1.22-1.33  | 15.1       | 7.4<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 2025.22                            | 1.22-1.33  | 15.1       | 7.4<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 2025.22                            | 1.22-1.33  | 15.1       | 7.4<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 2025.21                            | 1.22-1.33  | 15.1       | 7.4<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 2025.20                            | 1.22-1.33  | 15.1       | 7.4<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 2025.19                            | 1.22-1.33  | 15.1       | 7.4<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 2025.18                            | 1.22-1.33  | 15.1       | 7.4<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 2025.17                            | 1.22-1.33  | 15.1       | 7.4<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 2025.16                            | 1.22-1.32  | 15.1       | 7.4<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 2025.15                            | 1.22-1.32  | 15.1       | 7.4<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 2025.14                            | 1.22-1.32  | 15.1       | 7.4<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 2025.13                            | 1.22-1.32  | 15.1       | 7.4<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 2025.12                            | 1.22-1.32  | 15.1       | 7.4<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 2025.11                            | 1.22-1.32  | 15.1       | 7.4<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 2025.10                            | 1.22-1.32  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.100                              | 1.22-1.32  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.99                               | 1.22-1.32  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.98                               | 1.22-1.32  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.97                               | 1.22-1.32  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.96                               | 1.22-1.32  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.95                               | 1.22-1.32  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.94                               | 1.22-1.32  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.93                               | 1.22-1.30  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.92                               | 1.22-1.30  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.91                               | 1.22-1.30  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.90                               | 1.22-1.30  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.89                               | 1.22-1.30  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.88                               | 1.22-1.30  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.87                               | 1.22-1.30  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.86                               | 1.22-1.31  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.85                               | 1.22-1.31  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.84                               | 1.22-1.31  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.83                               | 1.22-1.30  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.82                               | 1.22-1.30  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.81                               | 1.22-1.30  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.80                               | 1.22-1.30  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.79                               | 1.22-1.29  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.78                               | 1.22-1.28  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.77                               | 1.22-1.28  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.76                               | 1.22-1.28  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.75                               | 1.22-1.28  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.74                               | 1.22-1.28  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.73                               | 1.22-1.27  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.72                               | 1.22-1.27  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.71                               | 1.22-1.27  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.70                               | 1.22-1.27  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.69                               | 1.22-1.27  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.68                               | 1.22-1.27  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.67                               | 1.22-1.27  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.66                               | 1.22-1.27  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.65                               | 1.19-1.26  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.64                               | 1.19-1.26  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.63                               | 1.19-1.26  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.62                               | 1.19-1.26  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.61                               | 1.19-1.26  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.60                               | 1.19-1.26  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.59                               | 1.19-1.26  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.58                               | 1.19-1.26  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.57                               | 1.19-1.26  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.56                               | 1.19-1.26  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.55                               | 1.19-1.26  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.54                               | 1.19-1.25  | 15.1       | 7.0<sup>[2](#footnote2)</sup> | 3.9 or higher |
| 4.53                               | 1.19-1.25  | 15.1       | 7.0<sup>[1](#footnote1)</sup> | 3.8 or higher |
| 4.52                               | 1.19-1.25  | 15.1       | 7.0<sup>[1](#footnote1)</sup> | 3.8 or higher |
| 4.51                               | 1.19-1.25  | 15.1       | 7.0<sup>[1](#footnote1)</sup> | 3.8 or higher |
| 4.50                               | 1.19-1.24  | 15.1       | 7.0<sup>[1](#footnote1)</sup> | 3.8 or higher |
| 4.49                               | 1.19-1.24  | 15.1       | 7.0<sup>[1](#footnote1)</sup> | 3.8 or higher |
| 4.48                               | 1.19-1.24  | 15.1       | 7.0<sup>[1](#footnote1)</sup> | 3.8 or higher |
| 4.47                               | 1.19-1.24  | 15.1       | 7.0<sup>[1](#footnote1)</sup> | 3.8 or higher |
| 4.46                               | 1.19-1.24  | 15.1       | 7.0<sup>[1](#footnote1)</sup> | 3.8 or higher |

## More Information

Version Compatibility Matrix:

* [Cognigy.AI and Insights](/ai/administer/installation/version-compatibility-matrix)
* [Agent Copilot Workspace](/agent-copilot/installation/version-compatibility-matrix)
* [Voice Gateway](/voice-gateway/installation/version-compatibility-matrix)

***

<sup id="footnote1">1</sup>: Stand-alone deployment.

<sup id="footnote2">2</sup>: Both stand-alone and High Availability (HA) with
Sentinel deployments.
